Senior Complex Claims Director, Financial Lines Directors & Officers

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Complex Claims Director, Financial Lines Directors & Officers to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims Stewardship

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

How you will create an impact

As a Senior Complex Director, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You have balanced the needs of multiple stakeholders, making sound decisions using data, analysis, experience and judgment, along with the appropriate risk mindset. Ultimately, you take ownership for key outcomes. This position requires:

• Determining the scope and extent of available coverage.  
• The investigation, evaluation and disposition of new and existing Directors & Officers Liability claims including possibly Employment Practices Liability and Fiduciary Liability claims.
• Preparation and execution of investigation strategies which identify critical issues effecting liability, causation and damages and assessment of risk transfer and contribution opportunities.
• Clear and concise communication and contact with internal and external customers, including insureds, brokers and underwriters, to provide guidance and manage expectations.
• Proper documentation of exposure evaluation and resolution strategy. 
• Frequently present to senior management of claim disposition recommendations.
• Obtain the appropriate authority to independently negotiate multi-million dollar claims with the top plaintiff attorneys nationwide. Document evaluation, thought process, and strategy. Utilize ADR as appropriate and necessary.
• Effectively strategize and budget litigation of each claim through discussions with counsel, vendors and insureds.  Establish with defense and coverage counsel clear ground rules in order to maintain financial control of budget and expenses.
• Approximately 25% travel, as needed.

What you'll need to succeed

• Minimum of 10 years of experience handling complex insurance claims, litigation or other related experience; management liability experience highly preferred.
• Directors & Officers Liability or Financial Lines Claims experience preferred.
• Proven ability to analyze policies of insurance and legal documents.
• Excellent communication skills (verbal/written) and strong negotiation skills
• Advanced experience and capabilities in litigation claims management including ADR and mediation process
• Experience attending and controlling cases: pre-suit, litigated, post-trial, at mediations, settlement conferences, etc.
• Bachelor’s Degree or equivalent . Juris Doctor is highly preferred.
• Motivated individuals who are interested in the potential for an upwardly mobile career path.
• Candidates residing outside the NY/NJ area will be considered.

Ready to take your career to the next level?  We would love to hear from you.

For positions based in New York City, the base salary range is $115,000 - $170,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to o