Accounts Payable P2P Specialist

Company Description

Informa is a leading international events, intelligence and scholarly research group.

We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Global Support is Informa's sixth division, with major hubs in the United Kingdom, United States, Hong Kong and Singapore as well as several smaller locations.  As the team behind the teams, Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.

Job Description

The demands of this role will involve the timely and accurate processing and payment of invoices and expenses to suppliers and colleagues and assisting with their enquiries and queries. This role requires excellent communication skills, meticulous attention to detail and high levels of accuracy. You will also need to interface with other internal SSC teams. You must ensure that all company policies are adhered to and that specific duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues

Key Responsibilities

The P2P Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:

• Responsible for generating payment runs (scheduled and urgent)

• Ensure all payment runs are signed off by authorized signatories and that treasury have been advised of payment amounts prior to runs

• Resolve payment rejection queries

• Write off unpresented cheques

• General purchase ledger maintenance and reporting

• Provide exceptional customer service to internal and external customers at all times

• General administration duties Invoice & Query

• Uploading & processing of invoices/payment request forms

• General purchase ledger maintenance and reporting

• Debit balance dispute resolution

• Maintenance and matching for PO Orders

• Managing exceptions on PO orders

• Manage the business rules in VIM for PO and Non PO invoices

• Handling and resolution of invoice queries

• Provide exceptional customer service to internal and external customers at all times

• General administration duties Travel & Expenses

• Process non-automated colleague’s expenses into SAP

• Monitor and chase submission of corporate card expense claims where appropriate

• Ensuring that any regional legislative analysis is completed and timely

• Validation and review of coding of automated expenses

• Ordering of colleagues Currency Advances and reconciliation of related expenses.

• Dealing with all employee/business expense queries

• Provide exceptional customer service to internal customers at all times

• General administration duties

Qualifications

• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments, and key contacts

• Proficient skills in Excel, Word and Outlook are essential

• Remain approachable under pressure

• Knowledge and ability to use relevant internal systems

• Act with integrity, tact and diplomacy

• Work as part of a team

• Ability to complete a variety of related tasks

• Pro-actively solve problems

• Excellent Customer Service skills

• Good time management skills

• Ability to be flexible within role

• Excellent oral and written communication skills  

• Good knowledge and understanding of P2P processes within specific area of expertise:

• Queries & Payments

• Travel & Expenses

• Best practice in P2P

• A thorough knowledge of SAP system preferable

Additional Information

The pay range for this position is $17-20 / hour depending on experience.

Why work at Informa  

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. 

Our benefits include:

• Learning and development plan to assist with your career development  
• 15 days PTO plus 10 national holidays, 4 days for volunteering and a day off for your birthday!  
• Competitive Benefits with 401k match 
• Paid parental leave 
• Work with a hi