Contents Project Manager

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• Wellness resources

Project Management 

Job Title: Contents Project Manager  Reports To: Vice President of Production  Serves: Property Owners, Property Managers, Team Members, Subcontractors, and Material Vendors   Company Overview: Since 1996, we have been the foremost leader in property restoration for South-Central Wisconsin's property owners and insurance providers. We consistently set new standards for excellence in restoration and are seeking exceptional individuals to join our expanding team. We are committed to fostering professional and personal growth among our team members through comprehensive training, mentoring, and diverse certifications. Our foundation is built on unwavering customer service, collaborative team dynamics, and impeccable integrity, securing our position as a market leader that ensures both job satisfaction and security. We are proud of our Team’s Culture and proudly uphold our Vision, Mission, and Values:  

• Our Culture:  Team ~ Tempo ~ Truth 
• Our Vision: To provide extraordinary care while serving people in their time of need. 
• Our Mission: To provide opportunities for great people to deliver Best in Class results. 
• Our Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. 

  Position Overview: The Contents Project Manager oversees the management, documentation, process improvements, and stakeholder relationships throughout the personal property and technical cleaning process to inventory, estimate, and restore personal property to pre-loss condition. This person works closely with Estimators, Pack-out Coordinators, Project Managers, and Technicians to ensure the work is done at the highest level and is responsible for communicating effectively with Adjusters and Customers to deliver on our Service/Performance Standards and Brand Promise.    Employee Benefits: 

• Full Family Medical/Health Insurance Benefit (Up to 70% employer-paid monthly premium) 
• Generous employer paid medical deductible through an HRA 
• Domestic Partner coverage 
• Life & Disability Insurance 
• Affordable employee-paid dental and vision benefits 
• Up to 4% match for 401k or Roth IRA (fully vested upon eligibility) 
• Generous paid time off (PTO) along with 8 paid holidays 
• Company profit sharing plans 
• Company-sponsored training and leadership development opportunities 
• Company vehicle 

  Responsibilities:  Project Management:  

• Execute emergency response protocol including conducting risk assessments, setting customer expectations, implementing loss mitigation measures, and addressing priority return items.  
• Establish customer expectations regarding schedule, project, and payment  
• Work with homeowners to sort and evaluate contents loss, cleaning credit, and pack-out inventories 
• Secure Disposal Authorizations and oversee loss disposal 
• Identify and oversee special handling/processing requirements on unique and high value items 
• Set standards for high quality workmanship and assist in worker development and performance through daily onsite management and scheduling of PDR and subcontractor crews. 
• Uphold job site cleanliness, professional appearance, safety policies, staging, and site preparation. 
• Organize and store all documents related to the project using appropriate software including photography, work authorizations, notes, compliance tasks, and certificates of satisfaction. 

Estimating, Budgeting and Collections:

• Prepare and negotiate accurate estimates, supplements, change orders, and subcontracts with adjusters.  
• Preserve profitability by creating and monitoring project budgets & providing regular updates to production staff.  
• Review closed job costs, document variances, losses, and other damages.  
• Invoice according to contract terms and obtain progress payments throughout the project. 

Leadership and Sales: 

• Continuously improve systems of accountability that drive reputation forward.  
• Provide guidance, mentoring, and training to team members.  
• Cultivate personal, long-lasting client relationships.  
• Document how Paul Davis reduces severity with our unique approach