VQ is a national comprehensive child, youth and family services organization committed to providing successful and effective services while adhering to the highest professional standards.

VQ operates around the nation, providing care services such as residential programming, community-based services, and in-home services for children and their families. We work with state and federal governments to go where the need is greatest and give back to communities that need our services the most. Regardless of the circumstances and background that a child comes from, we believe they deserve an opportunity for a good life.

Position eligible for $3,000 sign on bonus!!

The Case Manager plays a crucial role in providing compassionate support and guidance through the reunification or repatriation process to children in care. This position involves assessing the unique needs and circumstances of each child, coordinating and guiding sponsors and children through the reunification or repatriation process, finding

resources in their community to meet their needs as they prepare for release, and advocating for their rights and

well-being. The Case Manager works closely with the child, parents, sponsor(s), legal representatives, and

government agencies to ensure an expedited but safe reunification or repatriation.

ESSENTIAL FUNCTIONS:

● Case Management Operations:

o Oversee the comprehensive management of case services, ensuring strict adherence to

protocols for child and sponsor evaluations, human trafficking screenings, and the

expedited and secure discharge of minors.

o Maintain meticulous documentation to guarantee compliance with VisionQuest, State, and

Federal regulations, conducting thorough reviews of all assessments, Family Reunification

Packets, and related documents for precision and correctness prior to submission.

o Ensure the timely and accurate submission of all reports and deliverables in accordance

with Office of Refugee Resettlement (ORR) guidelines, state licensing requirements, and

VisionQuest's incident reporting policies and procedures.

● Communication and Coordination:

o Maintain ongoing communication with ORR for safe and timely child release.

o Maintain regular contact with various outside stakeholders, including assigned case

coordinator, child attorneys, and child advocates.

o Coordinate with local pro bono attorneys for the timely provision of “Know Your Rights”

presentations to children.

o Assist with referrals and coordination of any specialty services.

o Maintain professional communication with all stakeholders, including child sponsors and

family members.

● Logistics and Travel Arrangements:

o Ensure timely travel arrangements for a timely discharge after the case is approved for

release.

o Ensure that travel arrangements are completed for program staff transporting children for

reunification or transfer purposes (may include booking airfare, hotel, and rental car).

● Compliance:

o Document all case management actions and communications as required by ORR.

o Maintain an in-depth understanding of VisionQuest, licensing, and Office of Refugee

Resettlement policies and procedures, and ensure that any updates are promptly

incorporated.

● Other tasks and responsibilities as assigned by supervisors.

SKILLS & ABILITIES:

● Excellent interpersonal communication skills with ability to listen actively.

● Commitment to professional development and proactive research.

● Ability to work independently and as part of a team.

● Strong computer skills (Microsoft Office, Google Workspace, Google Drive) with the ability to learn

new software.

● Proficient in reading, interpreting and applyin