SVP, Sales and Distribution - Personal Lines

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This role is open to working remotely in the United States.

Job Description Summary

The SVP of Personal Line Sales and Distribution plays a crucial role in developing and executing Nationwide’s sales strategy and performance excellence for personal lines products and offerings. Responsible for direct management of profitable growth performance for Personal Lines. In addition to achieving the profit and growth numbers, this role is responsible for establishing the strategic vision and target operating mode, to achieve the vision for Personal Lines sales and distribution that will sustain success into the future. The successful management of the agency force and sales associates is critical to the continued success of the operation. Responsible for the performance oversight and relationship management of personal lines distribution.

Job Description

Key Responsibilities:   

Personal Lines Sales Strategy and Leadership: 

• Develop, sponsor, and lead a comprehensive sales strategy to achieve profitable growth objectives. Primary measures of success: total revenue and new business growth within appetite, TCR, NOI, CEM, associate engagement, agency engagement and productivity. 

• Collaborate across the value stream, including underwriting, marketing, product and operations to ensure alignment and synergy in sales efforts and agency engagement. 

• Provide visionary leadership to the sales team, fostering a culture of collaboration, excellence, and customer-centricity. 

• Set ambitious sales targets, implement sales methodologies, and monitor performance to optimize the sales process and achieve results. 

Relationship Development and Management: 

• Build and maintain strong relationships with key brokers, networks and distribution partners to enhance business partnerships, agency loyalty and business growth. 

• Identify and pursue opportunities to expand and diversify our national distribution network, including partnerships with agents and brokers. 

• Design compensation and reward systems to incentivize and align distribution behavior to achieve targeted outcomes. 

• Conduct and attend distribution meetings and presentations to understand agency needs and represent Nationwide Personal Lines. 

• Partner with marketing and product development teams to identify market segments and develop innovative products that meet agent and customer needs.  

• Collaborate with other Nationwide businesses (e.g., NWAG, Life, ES&S, NNP) to ensure appropriate coordination of activities for shared distribution partners. 

    

Sales Team Management and Development: 

• Lead and inspire the sales team, providing guidance and support to achieve individual and collective sales objectives. 

• Foster a culture of continuous learning and skill development within the sales team, ensuring staff is equipped to effectively represent Nationwide and its products.  

• Implement performance management practices, including setting KPIs, conducting regular evaluations, and providing constructive feedback. 

Sales Performance and Markey Analysis:  

•  Develop sales plans and forecasts, track progress and utilize data-driven insights to make informed decisions and adjust sales strategies as needed to maintain a competitive advantage. 

• Champion the use of CRM systems and other sales tools to streamline processes, monitor sales activities, and ensure accurate data management. 

• Monitor market trends, competitive landscape, and regulatory developments to identify opportunities and challenges in the personal lines insurance sector. 

May perform other responsibilities as assigned.