Senior Product Manager - Risk Transfer Products

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Senior Product Manager – Risk Transfer Products to be part of making that happen.

About the Role:

The Senior Product Manager – Risk Transfer Products is responsible for understanding market needs and trends, building a business case for high value, strategy aligned, problems discovered in the insurance market and channel. The successful individual will be collaborating with the sales, marketing, and product teams, defining the opportunity for and managing the delivery and success of new products and capabilities in a data-driven manner, and driving priorities that maximize value to the internal and external customers. This is a greenfield role with no initial development resources – your job will be justifying the business investment in this area and growing value for our customers, channel, and business. 

Primary Responsibilities and Duties:

Conduct internal and external research: customer requirements, market requirement, competitive research, internal research and analysis to inform strategic direction and priorities for their product/service areas.

• Will define new products and services or conduct research to support senior leadership’s research decision making process.
• Regularly collaborate across the business to collect and socialize a comprehensive, accurate and detailed set of feature requirements and prioritized backlog for one or more major product or service offerings.
• Accountable for the creation, presentation, and defense of a business case for each opportunity they feel should be prioritized by the business to invest in.

And with a successful business case leading to investment:

• Owns the definition, prioritization and hygiene of the product backlog throughout the concept through delivery process.
• Working in partnership with the UX team, ensures delivery of all users experience mock ups required in support of backlog items.
• Act as a product/service delivery champion: represent the business and value of the capabilities throughout the product delivery process, problem solve obstacles to delivery, build a sense of team and set the urgency/energy levels where appropriate, model and foster company values across delivery teams and ensure overall team and project success.
• Readily identifies and resolves conflicts cross functionally to ensure alignment of priorities and delivery to leadership expectations.
• Contribute research projects, socialize learnings and contribute ideas in support of long-term product/service strategy decisions.
• Periodically required to brief senior product executives on the state of their respective products/service releases and plans.
• Drive pricing, packaging and positioning discussions alongside product marketing teams to maximize value of their deliverables.
• Works with peers in product management and engineering to regularly identify and implement ways to improve collaboration and operational aspects of product and service.
• Define and deliver technical product marketing and service deliverables.

About you:

We are looking for someone who has most of the following experiences and qualities:

• Dedicated to managing and meeting the expectations and requirements of internal and external customers; seeks first-hand customer information and uses it to inform feature definition and development; brings a cohesive perspective of the customers to their work; establishes and maintains effective relationships with customers and gains their trust and respect.
• Knowledge and use of technical, market, and customer research methodologies.
• Exceptional written and oral communication skills for internal audiences of all levels and externally with partners and customers. They are a “trusted” voice of product.
• Technical aptitude capable to comprehend target customer IT infrastructure, company products and services at a system, data flow and API level, the ins and outs of development, design, agile framework, software development, and scrum approach.
• Contributor to the decomposition of strategic objectives into phased operational and tactical goals