Regional Manager
HBX GroupAbout the role
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Job Summary
As a Regional Manager, you will lead the execution of the regional sourcing strategy, driving commercial performance, profitability, and partner engagement across multiple markets within your sub-region.
This is a senior leadership role responsible for developing high-performing Area Managers and frontline teams, strengthening strategic hotel partnerships, and ensuring alignment between regional objectives and commercial execution. You will play a critical role in identifying growth opportunities, driving operational excellence, and ensuring the successful adoption of strategic initiatives throughout the region.
Job Responsibilities
Strategic Leadership & Regional Planning
Partner closely with the Regional Sourcing Director to deploy corporate and commercial strategies across the sub-region.
Translate regional objectives into actionable plans that drive growth, profitability, and market competitiveness.
Implement and promote a consultative selling approach throughout the sourcing organization.
Identify emerging opportunities through market intelligence, industry trends, and performance analytics.
Team Leadership & Organizational Development
Lead, develop, mentor, and coach Area Managers and frontline teams.
Build high-performing teams by identifying talent, optimizing portfolio allocation, and supporting succession planning.
Foster a collaborative culture focused on accountability, continuous learning, and professional growth.
Conduct regular performance reviews and provide ongoing coaching and development feedback.
Drive capability-building initiatives to strengthen commercial and negotiation expertise across the region.
Commercial Performance Management
Drive performance against revenue, profitability, and strategic KPIs.
Monitor commercial performance and implement corrective actions when required.
Develop data-driven strategies to maximize growth opportunities and market share.
Ensure agility and responsiveness to changing market dynamics and business priorities.
Support achievement of company objectives while maintaining a strong focus on partner value and client satisfaction.
Strategic Partner Management
Build and strengthen relationships with key hotel partners, customers, and industry stakeholders.
Participate in strategic negotiations and high-level commercial discussions.
Represent HBX Group at industry events, conferences, and trade shows.
Promote best-in-class consultative partnership approaches across the region.
Cross-Functional Collaboration
Partner closely with Account Development, Direct Channel, Commercial Optimization, Marketing, Operations, Revenue Management, SPA Specialists, and Commercial Enablement teams.
Drive alignment across functions to support growth initiatives and strategic programs.
Promote best-practice sharing across regions and sourcing teams globally.
Ensure smooth execution of ecosystem deployment and strategic account transitions.
Change Management & Operational Excellence
Lead the implementation of new tools, processes, and strategic initiatives.
Drive adoption of digital solutions and partner self-service capabilities.
Ensure consistency and standardization across the sub-region.
Champion continuous improvement initiatives that enhance efficiency and effectiveness.
Support teams through organizational and operationa
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