Senior Manager Sales Operations

Experiencing together a unique human adventure

Animal health is key to the health of the planet. Working at Virbac means taking part in a unique human adventure in which the engagement of each individual contributes to its evolution. Encouraging internal mobility between positions and countries, offering individual development plans and building a partnership based on trust between managers and employees are as many perspectives of motivation for our teams. We also offer them a work environment conducive to exploring new territories and balancing their professional and personal lives. Finally, fostering their engagement to animal health also means listening to them and helping them to acquire new skills, preparing them for the challenges of tomorrow and encouraging them to contribute to an ever more responsible approach to our business.  

Responsible for the development and improvement of commercial processes and initiatives as defined by Sales leadership.
This role develops, implements, improves and maintains policies, processes, workflows and protocols to ensure consistent, high quality execution of all commercial activities.
This individual collaborates with multiple cross-functional departments and associates in response to the desired evolution of Go-To-Market Strategy within the US Business; targeting actions essential to maintaining favorable outcomes related to financial performance, operational excellence, and customer experience.

Key Responsibilities:

• Lead efforts to explore and implement streamlined and/or automated workflows and processes between Sales and other departments; striving to improve efficiency, productivity and overall responsiveness. 

• Collaborate with cross-functional teams to align sales strategies with business objectives and ensure seamless execution. 

• Identifies and implements continuous improvement efforts to aid improving the quality of sales effectiveness and consistency of sales execution efforts.

• Analyzing sales data to identify trends, patterns, and opportunities for improvement. Generating reports that provide insights into key performance indicators (KPIs).  

• Provide regular reports and insights to senior leadership on sales performance, trends and opportunities.

• Coordinates with other departments and functions to ensure Sales has the right tools, technology and strategy to achieve targeted goals. 

• Lead and mentor the sales operations team, fostering a culture of continuous improvement and excellence.

• Managing the company's customer relationship management (CRM) system, often Salesforce.com or a similar platform. This includes maintaining accurate customer data, and providing training and support to the sales team.

• Establish and maintain strong relationships with key stakeholders, including sales, training. marketing, finance, and executive leadership.

• May serve on cross functional projects as requested to lead in the representation of the business unit. 

Qualifications and Requirements:

• Bachelor’s degree in Business, Sales, or a related field.  

• Minimum of 5 years proven experience in a senior sales operations role with a track record of driving operational excellence. Animal health industry is preferred.  

• Experience working with CRM systems and other sales enablement technologies.

• Excellent leadership and interpersonal skills with the ability to motivate and inspire a team.

• Well organized with demonstrated success in leading and managing multiple cross-functional projects.  

• Ability to collaborate across departments and influence decision-making at the executive level.  

• Exceptional communication skills, both written and verbal.

• Strong organizational skills; attention to detail.  

Key Competencies:

• Critical thinking: Ability to express ideas clearly, concisely and logically. Can make balanced and insightful decisions.

• Results-oriented mindset: Ability to thrive in a fast-paced, dynamic environment and adapt to change.

• Analytical and problem-solving: Ability to interpret data and make strategic recommendations. 

• Data-Driven: Ability to leverage data to drive decision-making and continuous improvement.<