Financial Assistant/Case Manager

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position…


Position: Financial Assistant/Case Manager

The Financial Assistant/Case Manager Specialist ensures that each client obtains entitlements clearance at intake and that resident’s benefits are maintained for eligibility. The position will ensure that each TFA package has all the required documentation to assess Veterans’ eligibility for Financial Assistance. Also assists veterans through the process and assist them in getting require documentation to determine their eligibility. Must communicate effectively and sensitively with both clients and staff and be particularly attuned to the client’s varied and changing abilities to process the often difficult and complex TFA process.

Supportive Services for Veteran Families (SSVF) is a community-based outreach program, we identify low-income veteran households and connect them with a range of supportive services to promote housing stability and prevent homelessness. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/ssvf

Location: Bronx, NY 10451

Minimum Qualifications:
• Associates Degree with minimum of 2 years of experience in Finance, HRA Public Assistance, Supplemental Social Income (SSI), Social Security Disability Insurance (SSDI), service-connected and or non-service connected veteran’s disability claims application process, VA benefit and regulations.
• Demonstrated experience in effective communication, proficient computer skills, organization, and multitasking.

Financial Assistant / Case Manager Principal Responsibilities:
1. Review Temporary Financial Assistance Package for all veterans, and submit TFA Package to the business office and account payables for review and approval.
2. Maintain and update TFA log.
3. Deliver and pick up TFA checks to the landlord and third-party vendors.
4. Work with program, Business Office and Accounts Payable to ensure timely disbursement of TFA funds.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday
And much more!

Please note: Benefits for part-time employees may vary.


To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!