Librarian Assistant Division Manager (Technical Services) I

WAGE: $32.91 - $49.36 DEPARTMENT: Library PERSONNEL STATUS: Full Time; FLSA Exempt BENEFITS: Health, Dental, Vision, Retirement, 401k match, Sick/Vacation, Life Insurance, Short-term Disability, Accident, Critical Illness; Parental Leave; Maternity Leave
 

JOB OVERVIEW:

As a member of the Library’s management team, under the supervision of the Technical Services manager, this employee contributes to management of the library’s Integrated Library System (ILS); completes regular ILS maintenance and reports; assists with ILS upgrades; ensures functionality of ILS (Sierra, Vega Discover, Mobile App), eMedia applications, and database authentication; maintains EDIFACT (EDI) ordering to ensure timely arrival of books & materials.

This employee also contributes to the supervision of the daily operation and management of Technical Services; schedules, directs, trains, and evaluates employees; assists with supervising and training community service workers; assists with collection development projects; ensures new materials are received, cataloged, and processed in a timely manner, and adjusts staff workflows as needed.

ESSENTIAL FUNCTIONS:

Assist with management, maintenance, and administration of Integrated Library System (ILS), including Sierra, Vega Discover, and Mobile App

Ensure smooth patron and staff workflows by maintaining integration between ILS and discovery layers, self-check and RFID stations, eContent platforms, and financial systems

Assist with maintenance of all types of ILS records (patron, bibliographic, vendor, order, etc.)

Assist with management of ILS settings and functions, including troubleshooting issues and coordinating fixes

Assist with regular ILS updates, including notifying and training staff on new features and enhancements, completing post-update tests, and working with vendor to address errors or bugs

Ensure any ILS updates, changes, and enhancements comply with state and federal laws, as well as library policies and service standards, especially regarding privacy and confidentiality

Complete regular audits to ensure data privacy and integrity practices

Assist with ensuring data backup, disaster recovery, and business continuity practices are in place

Assist with maintaining good-standing relationships with ILS, eMedia, database, and materials vendors.

Regularly test ILS, eMedia, and database resources to ensure full functionality

Assist with opening and updating support tickets with ILS, eMedia, and database vendors

Review vendor contracts and invoices regularly

Participate in ILS, eMedia, and database evaluations, including RFP process

Support collection management projects by running ILS queries and forming concise and accurate data analysis reports

Ensure integrity and consistency of all ILS records, and addressing inconsistencies promptly

Assist with systems audits, statistical reports, and privacy compliance

Create and maintain ILS procedures and documentation

Assist with ILS user management, ensuring appropriate permissions and access levels

Manage processing of all manual or automated (EDIFACT) materials orders, including verifying and maintaining all physical and digital invoices, orders, and vendor data

Supervise copy cataloging Machine-Readable Cataloging (MARC) records for all formats such as books, periodicals, audiobooks, DVDs and Blu-Rays, music CDs, realia, and eMedia

Classify print and nonprint materials using local stands and Dewey Decimal Classification

Evaluate emerging technologies and system enhancements, making recommendations that are aligned with system goals and that improve the patron and staff experience

Support long-term technology planning and budgeting

Participate in cross-departmental planning and training

Work closely with circulation, cataloging, IT, finance, and administration colleagues, serving as a bridge between technical and non-technical staff

Assume first-line managerial responsibility for division, employees, and operations in the absence of division manager

Under the general supervision of the division manager, assist in the daily operation and management of the division

Develop employee work schedules that comply with federal law, County policy, and the Library’s administrative procedure on scheduling

Contribute to performance review process through the provision of input to division manager for quarterly updates and end of year reviews

Maintain a working knowledge of trends in publishing and literature, educational and developmental needs, and the library profession through webinars, internal training, meetings, conferences, professional literature and organizational memberships

Preserve the safety, appearance, and condition of Lib