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Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

3:30p-8p / 4p-8p

Shift:

4 - Mixed Shift, 4.5 Hours (United States of America)

Hours:

16

Cost Center:

10010 - 5030 Food Services Kitchen

Union:

UFCW-Skilled (United Food and Commercial Workers)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs duties to ensure accurate and timely patient meal services, including menu selection, tray assembly, and delivery of food to assigned patients. Serves as liaison between patients, Nursing unit, Dietitians, Food Service staff and Food Service Management in the communication of patient special requests, issues, and concerns. Works as a cooperative team member in support of the established goals and objectives of the Food and Nutrition Services Department.

I. Major Responsibilities:
1. Delivers patient trays as assigned, including regularly scheduled meals, snacks, floor supplies and NOW trays.  Assists patients with proper positioning of food tray, reviews menu selections with patient and opening of items as necessary.  
2. Loads and pushes hot and cold food trucks to and from patient units.  Transports various related equipment to appropriate areas.  Loads and operates cart lifts, dumbwaiters and elevators.
3. Responsible for completing the menu rounds process for assigned patients to communicate menu system and record menu choices in a timely and efficient manner.  Adjusts menus accordingly for modified diets. Reviews individual diet prescriptions with patients, as applicable.  Informs patients regarding appropriate food alternatives/options as necessary due to dietary restrictions. 
4. Retrieves all patient trays and delivers to the main kitchen. Cleans and restocks cart.
5. Utilizes computerized menu planning system to generate current diet order lists.  Verifies for accuracy with unit charge nurse and/or designee.  
6. Communicates patient special requests or issues to Nursing, Dietitians, other Food Service Staff, and Management.  
7. Performs various duties in preparation for patient meal service. Ensures the tray cart is properly sanitized and stocked.  Gathers and replenishes supplies as necessary.  Prepares trays for delivery including but not limited to; placemat setting, wrapping of silverware, placement of condiments and garnishments, Checks for accuracy and inclusion of all food and non-food items on patient trays.  
8. Assists coworkers with other duties as needed or assigned.
9. Assembles, labels, and portions food for use on patient tray line.
10. Prepares food items such as sandwiches, toast, hot and cold beverages, assorted desserts, snacks, salads, jello and custard, following proper portions, recipes, and presentation.  Follows standard food handling infection control policies.  Follows standard knife handling procedures.  Prepares deli items i.e., sandwiches, mixed salads, cheese, etc.
11. Review patient diets prior to taking orders
12. Make sure that orders taken are in adherence to patient diets.
13. Always have an ample supply of menus and ensure that each patient has a clean menu daily.
14. Works on various tray line positions as assigned or directed.  Serves hot and cold food according to standard procedures.
15. Maintains and ensures proper sanitation of all work areas including unit kitchens in accordance with appropriate policies. 
16. May check and record refrigerator and freezer temperatures for assigned units. Communicates any problems with temperatures to management.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Atten