Sales Development Representative

About the RoleOur Sales Development Representatives help industry professionals grow and manage their businesses through one easy-to-use, SaaS-based solution: Houzz Pro. Our team of SDR’s are often the first people our professionals come in contact with and are one of the main sources that enable our sales team to succeed! 
Are you looking to advance your career in SaaS Sales while being a part of an organization that is revolutionizing its industry? Then look no further!  
The Houzz University SDR Program offers all-inclusive training designed to prepare you with the best-in-class sales techniques, strategies, and product knowledge to become a top-performing Sales Development Representative. This program combines personal coaching with certifications, along with first-hand experience pitching our products. Upon successful completion of the 12 month SDR Program, you will be eligible to interview for a promotion to Sales Representative!  
The expected start date for this role will be July 15, 2024.

What You’ll Do

• Contact via phone and email the Houzz professional community as well as home professionals not yet on the Houzz Pro platform 
• Educate remodeling, design and service professionals on the Houzz Pro platform while building value around our Houzz local marketing opportunities 
• Qualify all sales leads based upon specific lead qualification criteria 
• Schedule calls between Houzz professionals and our SaaS Sales Representatives 
• Assist Houzz professionals with creating free professional profiles 
• Develop superior customer service relationship with generated leads and prospects 

At a Minimum, We’d Like You to Have

• Previous experience directly interacting with customers/clients 
• Grit and Resilience - Your goal oriented and optimistic when working through new challenges
• Coachability - You thrive in environments focused on development all while welcoming feedback for continuous improvement
• Communication - You are a confident communicator who possesses strong written and verbal skills 
• Adaptability - You learn quickly and embrace change in fast paced environments
• Tech savvy - You’re a go-to tech whiz that enjoys mastering new tools and technologies
• Team player - you enjoy working within a team environment in order to achieve shared goals

Ideally, You'll Also Have

• 1 year of experience working in Inside Sales, Retail Sales, Customer Service, Call Center, Management Trainee, or Restaurant/Hospitality is preferred
• Undergraduate degree is preferred but not required
• Knowledge and/or experience working in the home remodel industry

Compensation, Benefits and PerksThis role offers an hourly base pay rate plus uncapped variable pay based on business metrics and individual performance. The average Sales Development Representative earns $44,000 - $65,000 per year based on location, hours worked, and overall performance against metrics. For California, Washington, and Oregon, the base pay rate is $18.04 per hour, and for all other locations, the base pay rate is $16.16 per hour. We also offer competitive benefits that support you and your family as part of your total rewards package at Houzz.
Benefits and perks include:Paid Time Off (PTO)Home internet stipendMedical, dental, and vision benefitsMaternity/paternity leave programEmployee Assistance Program (EAP)Professional Development Reimbursement Program401(k) retirement savings plans (Pre-Tax and Roth)Flexible Spending Accounts (FSA) - Medical & Dependent CareHealth Savings Account (HSA) with company contribution Healthy at Houzz program
Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation.
We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers’ efforts to be themselves and share their lives at work.
If you would like assistance or an accommodation due to a disability, please email us at accommodations@houzz.com. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process.
 Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans_