Senior Network Engineer - Internal Mobility Program

Samsung SDSA is seeking a highly skilled and experienced Senior Network Engineer to join our growing team in Kokomo, IN. Samsung and Stellantis are working on a joint venture to build a new facility in Kokomo, Indiana that will manufacture batteries for electric vehicles.

As a Sr. Network Engineer, you will be responsible for supporting, maintaining, managing, troubleshooting, and executing network projects for Samsung's enterprise network.

In your day-to-day you will have the opportunity to participate in all enterprise network aspects, including solutions design, technical support, project management, ticket resolutions, and more. Our goal is to provide excellent customer service and deliver high network availability in a 24x7 environment with on-call rotation.

This role offers an opportunity to work with a top-notch team of dedicated network engineers who are passionate about enterprise infrastructure and enjoy solving complex challenges. This is a great opportunity to join a team at very early stages.

This role will be working onsite. Due to the nature of the role, it is essential to live within 1 hour driving distance from Kokomo, IN.

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing, and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Responsibilities:

• Perform network lifecycle management.
• Design, implement, manage, troubleshoot and support of hundreds of critical network devices (Cisco switches, routers, PAN firewalls, F5 load balancers, Cisco wireless controller and access points, etc.) in a fast pace environment at a critical manufacturing facility.
• Process and assist with system requests/tickets, which include: defining solutions for internal customers, planning, preparation, deployment, implementation, monitoring, documentation.
• Responsible to plan and execute multiple projects related to infrastructure expansion, replacement, upgrades (HW/SW), etc.
• Proactively monitor network performance, report/escalate as appropriate, and follow up on the issue until resolution meeting internal SLA.
• Perform network audits ensuring implementation and configurations meet Samsung standards, plan, and implement corrections.
• Provide 2nd and 3rd Level of Support in the resolution of network incidents and/or complex network troubleshooting, providing guidance to less experienced engineers.
• Review, provide feedback, and approve other team members’ network procedures (Release Plans/MOPs) to validate technical accuracy for network changes, and help answer technical questions in Change Management meetings.
• Provide onsite and after-hours support as needed, participating in an on-call rotation.
• Execute lab tests to validate solutions, bug fixes, impact analysis, etc.
• Work with vendors and ISPs for issue escalation, follow-up, maintenance windows, RMA processing, etc.
• Help create, and adhere to standard operating procedures, checklists, and conform to corporate change-control and security policies.
• Support the network team with multiple internal tasks (inventory management, HW staging/preparation, peer review, etc.).Create reports per management’s request, and on a weekly basis.
• Maintain documentation for all network systems (LAN/Data center/ Wireless/firewalls/load balancers, etc.) and conduct knowledge transfer to the team.
• Supervise, guide and coach more junior network engineers on the team.

Requirements

• An associate's degree in computer science or a related field.
• A current CCNP or CCDP certification.
• Certification in at least one of the following: Firewalls, Load Balancers, Wireless, Arista.
• 8+ years of experience supporting/designing large enterprise networks.
• SME in Data Center Technologies (Spine-Lead, Cisco EVPN VxLan) or Wireless Design or advanced IP Routing and Switching.
• Hands-on experience with EIGRP, OSPF, BGP, VPC, STP, MLag, VRF, IPv4 subnetting, VSS, IGMP, PIM, Anycast-RP, MSDP, 802.1x, TACACS+, SYSLOG, Cisco IOS, Cisco NX-OS, Cisco EVPN, IPSec tunnels.
• A strong sense of responsibility and the ability to finish the mission.
• Ability to lift equipment up to 40lbs.
• Occasional use of cleanroom gear (head to toes), and PPE in a manufacturing environment.