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Home Infusion Patient Representative
Advocate Aurora HealthUnited Statesfull_timeVerifiedPosted 16 Jun 2026
💰 $62,000/yr($40,000/yr – $62,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Monday-Friday 8:30am-5pm
Pay Range
$20.80 - $31.20Major Responsibilities
- Registers all new patients in pharmacy data systems and ensures all key data fields are accurate and complete. Calls patient prior to intimal delivery to introduce home infusion services and explain what to expect from the service. Validates patient insurance and demographic information is correct. Updates information as needed.
- Serves as primary contact for patients - answering questions, problem solving and connecting patient with necessary resources as appropriate --clinical, operations, leadership, billing, etc. Builds patient comfort and confidence with home infusion service to ensure patients know they have an expert point of contact for any concerns they may have.
- Contacts patients prior to deliveries to assess the inventory level of supplies in the home, arranges for delivery, and discusses any special considerations necessary for the scheduling of the delivery.
- Ensures all services are in compliance with government and private insurance requirements --proper authori
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