Behavioral Health Case Manager (11818)

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Compensation Range

$69,888.00-$113,971.20

Starting Salary Range

69888-91929.6

Job Description Summary

This position is responsible for community mental health support for those identified by Sheriff’s Office personnel to be at-risk relating to threat and mental health. Responsibilities include the assessment and evaluation of these individuals, conceptualization and implementation of action plans, support services and follow up, and documentation of cases and case management. The individual must be able to work independently.

Job Description

Duties & Responsibilities

Duties may vary based on assignment.

• Conduct assessments on identified at-risk individuals (e.g., minors, adults, elderly) in the community relating to threat and mental health communicating with the individual, family members, and/or other relevant parties.

• Evaluate identified at-risk individuals to determine the level of threat and implement immediate crisis management action.

• Identify challenges to healthy functioning and mental health/social services needs of the referred individuals and families.

• Conceptualize cases and determine subsequent plans of intervention, referrals, and delivery of services.

• Provide support, education, and guidance to the referred individuals and families.

• Conduct visits in various settings and maintain communication with referred individuals, families, and other relevant parties.

• Evaluate referred individuals’ level of functioning and status of engagement with services and their efficacy.

• Complete detailed clinical documentation of all contacts related to referred individuals’ cases.

• Complete structured risk assessment tools.

• Manage the assigned caseload of at-risk referred individuals.

• Establish and maintain effective relationships with mental health providers, community leaders, professional associations, representatives of public and private agencies, community groups, and criminal justice agencies.

• Perform other related duties as required.

Knowledge, Skills & Abilities

• Considerable knowledge of the theories, techniques, and methods of social services program delivery, and case management procedures.

• Considerable knowledge of applicable federal, state, county, and community social service programs for which most clients are eligible such as eligibility requirements, application procedures, and other relevant program policies.

• Working knowledge of quality control procedures, methods, and techniques.

• Skill in interviewing clients to identify deficiencies in personal, legal, social, economic, and health needs.

• Skill in counseling others while incorporating cultural competency.

• Skill in the application of crisis intervention techniques.

• Ability to develop work procedures and standards.

• Ability to work effectively with others.

• Ability to exercise independent clinical judgment and responsibility for cases.

• Ability to collect, organize, and evaluate data and to develop logical conclusions.

• Ability to correctly apply applicable laws, regulations, and policies to individual cases.

• Ability to use a computer and related software.

• Ability to communicate effectively, both orally and in writing.

• Ability and willingness to work day or night shifts or non-standard work hours/days.

Working Conditions

• Work within a law enforcement agency, in and around a detention, correctional, or court operations environment, with occasional contact with inmates.

• May work outdoors in a subtropical climate in potential adverse weather conditions.

• Stand/sit at a keyboard or workstation for prolonged periods.

• May engage in light physical exertion (e.g., lifting, carrying, pushing and/or pulling of objects and materials up to 10 pounds).

• May travel to various work sites using a Sheriff’s Office-issued vehicle to perform essential duties.

• Work standard business hours.

• May work non-standard ho