Senior Business Analyst

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

The opportunity:

The Analytics Center of Excellence within global QuidelOrtho has a strong focus on Customer Excellence, Process Excellence and driving data driven business results.  The Senior Business Analyst role is an integral part of our analytics team that partners with global stakeholders to understand the business strategy, translate that business strategy into an analytics plan, execute that plan to an agreed upon timeline and collaborate to ensure insights are revealed and become action.  The Senior Business Analyst will understand the data that is needed to make meaningful decisions and work across the business to gather, format, clean and present that information in a manner that facilitates use in making business decisions. The analyst will develop a deep understanding of the surrounding business processes we support.  He or she will never settle for the superficial but always challenge our leaders to continually improve their data-based decision making, provide subject matter expert support and assist in interpretation of business insights for managing the business or projects.  The Senior Business Analyst in analytics will master creating insights, storytelling and data visualization while demonstrating the ability to continuously learn new techniques and languages (e.g. Power BI, DAX, SQL, Databricks, Azure Dev Ops, Python) that make the data easier to use and less timely to compile and maintain. The analyst will work with our IT partners to continuously improve reporting and system design.

The Responsibilities:

• Dashboards/metrics: collect, compile, analyze and provide business
  insights for global and local reporting. 
• Maintain existing reporting and meet timelines for reporting.
• Create user requirements, conduct validation and build new reports to improve business outcomes.
• Assess the effectiveness and accuracy of new data sources and data
  gathering techniques. 
• Create reports that evaluate the robustness of data and its effect on decision making. 
• Communicate information regarding data robustness and develop/implement strategic plans to improve data robustness.
• Develop strong working knowledge of business processes within Field Service, the Technical Solution Center and Customer Excellence.  
• Develop working knowledge of Commercial, Finance and Customer Service.
• Use business knowledge to assist stakeholders and managers in asking the right probing questions related to metrics, analytics and development of new reports that will support the business is achieving their goals. 
• Empower and support the organization to improve self serving capabilities

The Individual:

Required Skills:

• Bachelor’s Degree in technical field or equivalent work experience.
• 5+ years of related job experience
• Strong ability to troubleshoot data integrity issues.