Clinical Coordinator Registered Nurse (RN) - Pediatrics

Department:

01450 AMG DesPlaines 77 Rand Rd - Pediatrics: General

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday-Friday 8:00 am - 4:30 pm

****$5000 SIGN ON BONUS FOR EXTERNAL HIRES****

We want our teammates and their families to Live Well.

Actual compensation offered in the Pay Range of $35.90 – $53.90 and will be based on factors such as qualifications, skills, relevant experience and/or training and internal equity. To accompany base pay we offer a comprehensive benefits package including:

• 401(k) company contributions: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar up to 3%
• Opportunity for yearly merit increases within the salary range
• Education Assistance

Major Responsibilities:

• Clinical Care and Health Outcomes - Participates in the delivery of quality clinical care. Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines and followed by the healthcare team. Takes a lead role with the clinical team to meet/exceed CI goals. Assists physicians and associates in managing patient registries. Performs clinical duties as determined by the needs of the practice site(s) or as assigned by his/her manager.
  •     Ensures staff adherence to timely and accurate documentation of all patient care services by monitoring staff compliance within all AMG wide systems, and all regulatory standards to ensure standards are met and followed.
  •     Supports a safe environment for patients and associates through effective monitoring of staff compliance to established standards of care, policies and procedures and HIPAA compliance. Ensures associates are up-to-date with all safety training and certifications.
  •     Acts as a role model and champion for Culture of Safety. Works with the manager to resolve patient safety events in the reporting system. Promotes and educates staff on the reporting system to report all events and near miss events. Works with the manager to complete ACAs and RCAs when indicated.
  •     Utilizes information to implement process changes and staff education.
  •     Leads and participates in site clinical integration activities
  •     Identifies, evaluates, and resolves potential safety problems; including equipment maintenance issues.
  •     Ensures monthly office inspection checklist and other required audits are conducted in a timely manner.
  •     Ensures AMG standing operating procedures are followed.
  •     Demonstrates independent problem solving, critical decision making, and knows when to obtain additional resources when required. Holds clinical staff accountable to AMG rooming standards. Ensures the timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up. Demonstrates appropriate action and takes a lead role in emergency situations. Assurees timely response to emergency calls by staff. Oversees approved site research activities.

• Patient Satisfaction and Operations - Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered as evidenced by the availability of open access; including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and meeting/exceeding Key Result Area (KRA) goals.
  •     Supports manager in monitoring data on a monthly basis, reviews with clinical staff, and physicians and develops improvement plans in concert with the site leadership to meet/exceed established patient satisfaction targets.
  •     Holds self and others accountable to adherence to AMG Service Standards, Behaviors of Excellence, AIDET and MVP.
  •     Participates and promotes activities to evaluate and improve processes that will contribute to patient satisfaction. Conducts frequent assessments of patient flow. Takes appropriate steps to reduce wait times and to keep pat