Logistics Administrator

POSITION SUMMARY:
The Logistics Administrator will support operational activities related to the inbound and outbound transport of biological specimens and collection kit manufactured products. This is a temporary position scheduled for 6 months, with the potential to become a full time permanent role.  Responsibilities will include tracking specimens from the point of pickup through delivery. Employees will act as a liaison between Customer and both external and internal partners. Job assignments should be managed without immediate supervision and evaluated based on performance. Individuals must be able to perform each essential core function as well as monitor and maintain the department service levels. All work is subject to additional requests as assigned by Department Manager.  Coordinates and consolidates domestic and international systems to support shipments.  Ensures lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances.

PRIMARY RESPONSIBILITIES:
* Coordinate, monitor and troubleshoot pickup requests with FedEx, DHL, or Courier for Customer or internal Sales
• Efficiently and effectively track inbound samples and outbound shipments including proactive troubleshooting and intervention
• Demonstrate continuous effort to improve day to day logistics, streamline work flows and work diligently to provide quality support and build strong vendor relations
• Familiarity with standard concepts, practices, and procedures related to logistics
• Monitor and trend courier/vendor performance and provide feedback and solutions for improvement
• Identify process improvement opportunities and recommend solutions
• Execute service strategies and programs for problem resolution
• Manage to service levels that meet customer and operational needs while achieving department goals
and objectives
• Collects and trends departmental data and develops proactive actions for related improvement
• Send daily reports of transit transactions

* Looks for efficiencies and utilizes data to recommend system enhancements, process improvements and potential solutions for company operations
* Develops and execute business improvement projects to reduce freight cost and improve transportation functions
* Primary point of contact for all logistics related issues for internal and external customers

QUALIFICATIONS:
Requires a high school diploma or equivalent; some college preferred.
Min 2 years experience in a service related area Proficient in Microsoft Office products

KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of FedEx, DHL, and UPS network and shipping services International logistics experience required
Ability to develop a strong understanding of our products and services to effectively handle inbound and
outbound calls
Proficient verbal and written communication skills
Team oriented with commitment to the success or the team and organizational goals Ability to meet tight deadlines
Ability to multi-task and prioritize in a fast-paced environment
Organized individual with great attention to detail and focus on quality
Limited travel up to 10%

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our