Regional Clinical Director - East Coast

Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way care is delivered to patients with obesity. knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and health coaching for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding, led by Andreessen Horowitz, please check out this article.
As a fully remote Regional Clinical Director knownwell, you will join a dynamic clinical leadership team to support and grow our primary care and metabolic healthcare practice.  Interdisciplinary care team collaboration is key to providing high-quality, patient-centered care and support at scale. This role is responsible for the growth and development of the non-prescriber clinical team is a key facilitator in the development and/or evolution of our clinical programs such as dietetics and nutrition, remote patient monitoring, nursing, health coaching, pharmacy, behavior change, and others.
Position:  RemoteSchedule: Full-time Monday-Friday with flexible scheduling

Responsibilities

• Lead and mentor a high-performing interdisciplinary team, including RDs, RNs, Health Coaches, Pharmacists, and Licensed Clinical Social Workers. 
• Serve as a clinical subject matter expert, ensuring inclusive, patient-centered care aligned with individual goals. 
• Ensure compliance with clinical policies, regulatory compliance, and standards of care. 
• Conduct quality assurance activities, including performance reviews and process audits. 
• Oversee documentation quality to ensure compliance with best practices and regulations. 
• Develop workflows to improve efficiency, team performance, and patient outcomes. 
• Assess team capacity to optimize staffing and engagement. 
• Create career pathways and foster growth opportunities for clinical team members. 
• Provide coaching and training on patient engagement, care coordination, and behavior change science. 
• Organize team-building activities and recognition programs to promote a positive work culture. 
• Collaborate with HR and leadership on staffing strategies, job descriptions, and recruitment. 
• Actively recruit top clinical talent, emphasizing diversity, equity, and inclusion. 
• Scale and align team structures to support organizational growth while maintaining quality and efficiency. 
• Collaborate with leadership to align clinical programs with organizational goals and patient needs. 
• Develop and oversee programs in nutrition, care coordination, patient education, behavior change, mental/behavioral health, or others in accordance with your experience and expertise. 
• Partner with technology teams to design care models leveraging analytics, data science, and machine learning. 
• Ensure programs reflect weight-inclusive, non-judgmental care practices and address diverse patient needs. 
• Apply project and change management principles to develop and implement new programs. 
• Evaluate program effectiveness and lead continuous quality improvement initiatives. 

Requirements

• Clinical background in dietetics, behavioral health, nursing, social work, pharmacology, or other allied health fields.  Active licensure such as RD, RN, Pharm D, or LCSW preferred.  
• At least 5 years of leadership experience managing interdisciplinary healthcare teams. 
• At least 2 years of experience in an ambulatory care setting, family or internal medicine; and/or experience in chronic condition management and weight management.   
• Experience in an early stage start up environment strongly preferred. 
• Proven ability to scale and manage clinical operations in fast-paced, dynamic environments. 
• Strong interpersonal skills with a passion for innovative, patient-centered care delivery. 
• You have excellent communication and interpersonal skills. 
• You’re dedicated to staying current with the latest developments in primary care and obesity medicine. 
• You believe in inclusive, compassionate care. 
• You believe in shared decision making with patients. You support care teams in honoring the goals a patient has for their health, and you partner with them to help them achieve those goals.  
• You have high emotional intelligence and know how to create care environments that make patients feel at ease – without judgment and without shame. 
• You’re willing and excited to try new technologies that are both pat