Senior Director of Product, User Engagement

Swiftly® is a leading provider of technology and solutions for retailers worldwide.  Our best-in-class platform delivers innovative, turn-key solutions that empower retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks.  Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics.  We offer the only system to seamlessly connect with retail customers across the entire shopping journey.  With our recent Series C funding round totaling $100M we are expanding our team with exciting times ahead. Swiftly is building better retail through technology. 
Position Summary: Swiftly is a growing organization and is looking for a Senior Director of Product who will lead a core area of our customer facing experience by owning the product development lifecycle. In this specific role, you will work closely with our Engineering, Design, Research, Data, Operations, and other teams across the company to define and drive initiatives to build loyalty and increase retention.

Responsibilities Include:

• Create and own the roadmap of all your products. Set the vision for your product area, leading teams to execute through persuasion and analysis. Own the product development process from start to finish to bring new products to life, partnering directly with our engineering, design, and research teams to build consumer-facing features 
• Understand customer needs and pain points, analyzing quantitative and qualitative data to inform priorities and decision-making 
• Gather requirements for feature development, leading prioritization accordingly; assess tradeoffs and determine expected ROI 
• Lead execution of product development activities, ensuring successful implementation and launch of high quality features 
• Prepare and help implement go-to-market strategies, ensuring successful launch execution, and adoption   
• Manage products through their life cycle: idea, introduction, growth, and ending stages  
• Produce Measurements and use them to guide the future of the product   
• Develop detailed business requirements and user stories that can be used to create product specifications and architecture for each product or feature 
• Other related duties as assigned

Required Qualifications:

• 10+ years minimum of direct experience as a Product Manager 
• Experience with subscription products, pricing, and/or demonstrated success in improving user retention 
• Demonstrated ability to understand your customer, their experiences, and have a process for doing so 
• Ability to gain insight from data understanding that customer experience is an essential data point and great insights come from them as a starting point and then honing in on their feedback using data. Ability to use data as a way of looking at a problem, and have confidence in your ability to pull your own data to analyze a problem 
• Experience managing a portfolio of products 
• Comfortable with ambiguity 
• Strong prioritization skills and the discipline to focus on high impact activities 
• Healthy balance of both analytical and creative thinking with a desire to discover and fulfill the needs of clients as well as end users 
• Track record of successful delivery of company-critical projects 
• An action-oriented, entrepreneurial mindset 
• Excellent communication and collaboration skills 

Preferred Qualifications:

• Experience with development and use of ad tech in apps  
• Advanced degree with a focus on business or product management  
• Familiarity with technical aspects of programmatic digital advertising including industry standards and best practices 
• Demonstrated ability across a host of skill sets, including customer segmentation,