Commercial Business Intelligence Analyst

Job Title

Commercial Business Intelligence Analyst

Position Overview

This position will be a part of the Commercial Business Intelligence team, which resides within the Commercial Strategy and Insights group. The BI Analyst will be a leader in supporting the Commercial Sales and Marketing organization by building, maintaining, and improving key platforms for insight development and decision making. They will be a steward of Commercial Business data, delivering high quality insights for both operational use and strategic development.

Responsibilities:

• Collaborate, consult, and lead discussions with business leaders, analysts, and engineers to collect business requirements and design effective solutions

• Organize and transform data to be used in analysis and visualization, utilizing SQL (within the Databricks platform) for data source development/ETL

• Develop clear and concise visual insights that lead to optimal decision making and business improvements, utilizing Tableau for visualization

• Ensure insights are accessible, repeatable, explainable, and actionable

• Deliver compelling communications about business insights with mid-level and senior leadership

• Drive projects with minimal supervision, effectively managing project scope, prioritization, and timelines

• Be a valuable partner to our business stakeholders, providing a positive user experience

• Organize and document data assets and visualizations, continuously knowledge sharing with team members

• Continuously learn about data visualization, cloud data engineering, and advanced analytics concepts

• Communicate with others at appropriate times in order to seek solutions to problems and/or clarify task requirements

• Partner with Shaw’s Enterprise IT organization to receive support and ensure data governance standards are met

• Be able to travel locally among Shaw facilities to train on the systems and information by presenting in front of groups of sales or marketing; or to travel to conferences

• Be able to work with confidential data and safeguard as appropriate

Qualifications:

• 2 or 4 Year Degree in Business or Computer Science or equivalent program

• Experience developing insights with Data Visualization tools such as Tableau or PowerBI

• Experience coding in SQL both for querying and creating database objects

• Ability to creatively analyze data and find trends utilizing Excel, Tableau, and SQL

• Ability to contribute and lead cross functional teams to develop collaborative solutions

• Ability to effectively communicate to a variety of audiences with various technical backgrounds

• Strong problem-solving, critical thinking skills with willingness to challenge the status quo

• Strong learning agility and adaptive skills to new software and methodologies

• Strong business acumen with financial and sales literacy

• Willingness to work in a hybrid schedule with at least 2 days (Tuesday & Wednesday) in our Dalton Ga. corporate office.

Preferred Qualifications:

• Knowledge of Shaw Commercial Division business processes

• Experience with Databricks cloud-based platform

• Familiarity with Salesforce.com for sales quoting/opportunities/customer management, etc.

• Familiarity with Shaw’s order management system

• Experience with Data Science tools such as R or Python

• Experience with Data Lakes such as Azure, AWS, or Hadoop

Required Competencies:

• Innovate: Create novel solutions with measurable value for existing and potential customers (internal and external); experiment with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.

• Adapt and Change:  Maintain effectiveness during change, adjusting to new responsibilities or environment by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

• Influence Others: Create and execute strategies that commitment to of ideas and commitment to actions that support specific work outcomes.

• Build Trusting Relationships: Establish effective relationships with key stakeholders, customers and partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.

• Demonstrate Customer Orientation: Craft and implement service practices that meet customer and organization needs, placing a high p