Jobs and Careers
FR
Senior Product Manager, Marketplace
FrameworkUnited States, United StatesRemotefull_timeVerifiedPosted 8 Mar 2024
About the role
About FrameworkAt Framework, we believe the time has come for products that are designed to last. Founded in San Francisco in 2019, our mission is to remake Consumer Electronics to respect people and the planet.
Our first product is the Framework Laptop, a thin, light, high-performance notebook that can be upgraded, customized, and repaired in ways that no other notebook can. Alongside this, we've launched the Framework Marketplace to enable an ecosystem of parts and modules. We've seen a fantastic reception to our first product from customers and reviewers from outlets like Linus Tech Tips, Ars Technica, and Wirecutter, along with landing on the cover of TIME's Best Inventions of 2021. As a company, we made #35 on Fast Company's Most Innovative Companies of 2022.
We come from successful consumer electronics startups including the founding team of Oculus, and we recently closed an $18M Series A fundraising round to fuel our roadmap. Even better (and maybe unusually for an early stage startup), we're in a financially healthy position going forward off of our product revenue. We care deeply about building a diverse and inclusive team, and we hope you do too!
The PositionWe're looking for a Senior Product Manager to join our growing Framework commerce Marketplace team. You’ll play a pivotal role in shaping the future of our digital experience and ecommerce platform, and growing the impact of our mission to remake consumer electronics to respect people and the planet.
As a Senior Product Manager on Framework’s ecommerce marketplace team, you will work directly with our leadership team to develop strategy, define roadmaps and product requirements, and lead execution for some of the highest impact initiatives for the company. The creation, execution, and delivery of Framework devices is an extremely collaborative effort that starts with the customer and our mission, and comes to life through deep collaboration across both hardware and digital aspects of the customer experience.
We strive to create a collaborative, supportive, and transparent culture and we are invested in the growth of the people who join our team. We look for people who are motivated to learn from others and to help each other grow, people who are open to new ideas and ways of doing things, and people who want to experiment their way forward. If you’re not sure that you’re 100% qualified, but are up for the challenge - we want to you to apply.
This is a remote position based in the US or Canada. If you're local to the San Francisco area, we spend one day a week together in person at our headquarters.
Our first product is the Framework Laptop, a thin, light, high-performance notebook that can be upgraded, customized, and repaired in ways that no other notebook can. Alongside this, we've launched the Framework Marketplace to enable an ecosystem of parts and modules. We've seen a fantastic reception to our first product from customers and reviewers from outlets like Linus Tech Tips, Ars Technica, and Wirecutter, along with landing on the cover of TIME's Best Inventions of 2021. As a company, we made #35 on Fast Company's Most Innovative Companies of 2022.
We come from successful consumer electronics startups including the founding team of Oculus, and we recently closed an $18M Series A fundraising round to fuel our roadmap. Even better (and maybe unusually for an early stage startup), we're in a financially healthy position going forward off of our product revenue. We care deeply about building a diverse and inclusive team, and we hope you do too!
The PositionWe're looking for a Senior Product Manager to join our growing Framework commerce Marketplace team. You’ll play a pivotal role in shaping the future of our digital experience and ecommerce platform, and growing the impact of our mission to remake consumer electronics to respect people and the planet.
As a Senior Product Manager on Framework’s ecommerce marketplace team, you will work directly with our leadership team to develop strategy, define roadmaps and product requirements, and lead execution for some of the highest impact initiatives for the company. The creation, execution, and delivery of Framework devices is an extremely collaborative effort that starts with the customer and our mission, and comes to life through deep collaboration across both hardware and digital aspects of the customer experience.
We strive to create a collaborative, supportive, and transparent culture and we are invested in the growth of the people who join our team. We look for people who are motivated to learn from others and to help each other grow, people who are open to new ideas and ways of doing things, and people who want to experiment their way forward. If you’re not sure that you’re 100% qualified, but are up for the challenge - we want to you to apply.
This is a remote position based in the US or Canada. If you're local to the San Francisco area, we spend one day a week together in person at our headquarters.
Responsibilities
- Develop strategy and prioritization for Framework’s core digital product experiences, and get feedback directly from Framework’s leadership team
- Formulate and articulate key metrics, product requirements, and roadmaps that support clear customer facing objectives and company strategies
- Drive meaningful impact for customers and for the business by leading product development with cross-functional teams across the company
- Build effective collaborations and communicate effectively across functions to lead cross-functional decision-making, alignment, and execution
- Analyze a variety of both internal and external data to uncover customer needs, make prioritization decisions, and identify new product opportunities
- Model and spread best practices across the Marketplace team and the company more broadly to help grow our team’s overall capacities
Requirements
- 4+ years product management or related industry experience
- Experience leading product strategy and prioritization, and getting alignment on prioritization when there are challenging trade-offs to be made
- Experience demonstrating a focus on customer needs when creating or building products
- Experience collaborating, defining requirements, and delivering products in cross-functional settings or teams with multiple stakeholders
- Experience using data-driven decision-making, experimentation, and defining and measuring metrics to develop and improve customer experiences
- Proven communication skills and ability to communicate complex ideas and decision rationales clearly to different audiences (e.g. technical, business, etc), both verbally and in writing
- Growth mindset and demonstrated examples of resourcefulness to get the job done
Nice to have
- Experience workin
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s