Channel & Sales Tools Analyst (f/m/d)

FUJITSU – Shaping tomorrow with you

 

In an industry where one revolution chases the other, Fujitsu offers a work environment in which everyone can actively shape the future. In doing so, mutual trust and a valued approach are as important to our team as to our customers and partners. Therefore we are working together on a sustainable and co-created basis. In order to enable our employees to develop their potential as far as possible, we regularly offer professional and personal training opportunities and a wide range of career opportunities.

 

For our locations in Europe we are looking for an

 

Channel & Sales Tools Analyst (f/m/d)

 

As Channel & Sales Tools Analyst you are responsible for defining, developing, and managing the tools and processes used by our customers, partners and sales improve efficiency, effectiveness, and profitability. 
This role plays a crucial role in ensuring that customers and partners have access to the necessary resources to maximize performance and achieve business objectives.

 

Key Accountabilities

 

• Drive One Channel Tool Strategy: 
  • Collaborate with GTM and Cluster BizDev stakeholders to identify requirements, pain points and areas for improvement in our tools & processes.
  • Research and evaluate potential tools and technologies that align with desired outcomes.
  • Harmonize processes between various European Countries
• Develop and Maintain Tools: 
  • Work with internal and external software developers to create or enhance tools that automate workflows, are user friendly and provide valuable insights.
  • Create  product requirements documents
  • Establish support concept: Manage troubleshooting and ensure smooth running of all tools.
  • Ensure DSPU tool management. 
• Gather and Analyze Feedback: 
  • Regularly solicit feedback from sales reps and managers on the effectiveness of existing tools.
  • Analyze usage patterns and metrics to identify areas for improvement and optimization.
• Budget Management: 
  • Monitor expenses, analyze cost-effectiveness, and make recommendations for budget optimization.
• Training and Support: 
  • Provide training and support to sales teams and channel partners on the use of tools.
  • Develop documentation, webinars, and other resources to facilitate adoption and usage.
• Reporting and Analytics: 
  • Provide regular reports on tool usage, performance metrics, and ROI to sales leadership.
  • Analyze data to identify trends, opportunities, and areas for improvement.

 

Core Skills:

 

• Bachelor's degree in Computer Science, Business, or related field.
• 3+ years of experience in Tool development, Channel Business, Sales Operations or Sales.
• Experience with channel and technology tools.
• Experience in working with DevOp Tools like Jira, Azure DevOps 
• Profound O365 skills
• Excellent communication, interpersonal, and analytical skills.
• Ability to work independently and as part of a team.
• SQL and BI skills would be a plus
• English fluent, German language would be an asset