Apartment Maintenance Technician II

Service Technician II | Windsor Herndon - Herndon, VA Windsor Herndon is a garden style community consisting of 392 apartment homes. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service. Compensation: Our company considers a range of factors including education and experience when determining base compensation.
 
Hourly:  Starting at $23.52 - $30.28 per hour, depending on years of experience, tenure, and location.  Annual Starting Comp: $48,921 - $62,982.
  
Key Responsibilities: 

• General Maintenance: Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains. 

• Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours.  The system currently utilized Yardi. 

• Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs. 

• Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.  

• Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues. 

• Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment). 

• Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.  

• Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet  

• Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture.  Interact professionally with contractors, vendors, and suppliers. 

• Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues. 

  Benefits: 

• 40% housing discount eligible at a Windsor Community. 

• Annual PTO including:
  • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing 1-year of employment, 10 paid holidays annually, and up to 3 floating days.

• Bi-annual regional sales, service, and performance awards. 

• Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.