Senior Sales Manager, Cosmetics & Hygiene

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Support in leading and managing the sales operations of our Cosmetics and Hygiene Testing Services division. This individual will be responsible for developing and executing strategic sales plans, cultivating key client relationships, and driving revenue growth within the cosmetics and hygiene testing services market. The ideal candidate will possess a deep understanding of the personal care, cosmetics, and hygiene industries, along with expertise in business development, team leadership, and customer relationship management.

• Sales Strategy & Execution: Develop and implement robust sales strategies to expand market share within the cosmetics and hygiene testing sectors. Drive new business acquisition and revenue growth through targeted marketing campaigns, prospecting, and account management.
• Client Relationship Management: Build and maintain long-term relationships with key clients, ensuring consistent satisfaction and high-quality service delivery. Act as the primary point of contact for strategic accounts, offering tailored solutions to meet customer needs.
• Team Leadership & Development: Lead, mentor, and develop a high-performing sales team, providing coaching and guidance in a player/coach approach. Foster a collaborative environment focused on achieving sales targets and driving business results.
• Cross-functional Collaboration: Work closely with internal teams (operations, technical, and marketing) to align client needs with service offerings. Collaborate on the development and refinement of testing services, ensuring they meet regulatory requirements and market demands.
• Market Analysis & Opportunity Identification: Conduct market research to identify emerging trends, competitors, and new business opportunities within the cosmetics and hygiene sectors. Create strategic plans to capture untapped markets and drive new revenue streams.
• Sales Performance & Reporting: Track and report on sales performance, providing regular updates to senior management on pipeline status, forecast accuracy, and progress against targets. Implement corrective actions as necessary to meet sales goals.
• Contract Negotiation: Lead contract negotiations and manage pricing strategies to ensure profitability while maintaining competitive market positioning. Ensure that all client agreements align with company goals and service capabilities.

LEADERSHIP/SUPERVISORY RESPONSIBILITIES

• Provides guidance and/or leadership to others, including indirect reports, peers, or managers Yes
• Leadership: Proven track record in leading and developing sales teams, with the ability to inspire and motivate teams to achieve business goals. Experience in implementing a player/coach management approach is a plus.
• Has hiring and terminating responsibilities Yes
• Supervises others Yes
• Number of employees directly reporting 2-4

Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s degree in a related field (e.g., Business, Life Sciences, or Medical Technology). Advanced certifications or training in business development, sales, or relevant industries are a plus. Required
• Advanced certifications or training in business development, sales, or relevant industries are are a plus. Preferred

JOB COMPLEXITY

• Experience: Minimum of 10-15 years of experience in sales, business development, or account management, ideally within the personal care, cosmetics, hygiene, or related industries. Previous experience in testing services, particularly in regulatory environments (FDA, EPA), is highly preferred.
• Technical Knowledge: Strong understanding of cosmetics and hygiene products, testing requirements, and regulatory standards. Knowledge of antimicrobial and medical device testing services is a bonus.
• Relationship Building: Exceptional interpersonal and communication skills, with a demonstrated ability to build relationships with senior-level executives, customers, and cross-functional teams.

ANALYTICAL THINKING/PROBLEM SOLVING

• Strategic Mindset: Ability to think strategically, with experience in developing and executing long-term business plans that drive profitability and market share growth.

KNOWLEDGE / SKILLS / ABILITIES