Jobs and Careers
About the role
Benefits:
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: The Project Manager (PM) leads our mitigation operations and drives revenue through consultative selling. You will inspect, scope, and estimate projects; convert opportunities into signed projects; and ensure our crews deliver exceptional customer outcomes on time, safely, and profitably.
Base + Commission:
Competitive base salary + performance based incentives (commission/bonus) tied to revenue, margin, closing ratio, and customer satisfaction.
Benefits:
Key Responsibilities
Sales & Revenue Growth (Primary) · Conduct on site inspections, develop scopes of work, and prepare accurate estimates. · Close projects from your inspections by presenting clear solutions, setting expectations, and earning trust. · Maintain a high closing ratio on assigned leads and self generated opportunities. · Partner with Business Development to maximize revenue, margin, and customer retention. · Own the follow through: ensure deposits, authorizations, and job files are complete to start work promptly. · Operations & Delivery · Manage the customer experience end to end; set clear scope, timeline, and communication cadence. · Schedule and coordinate crews, equipment, and vendors for efficient job execution. · Oversee job cost control (labor, materials, equipment, subcontractors) and change orders. · Ensure safety, risk management, and compliance with company standards and regulatory requirements. · Review job documentation (photos, moisture logs, tech notes) and audit for completeness and quality. · People & Leadership · Recruit, train, coach, and develop Restoration Supervisors and Technicians; model our Core Values daily. · Set priorities, remove roadblocks, and recognize wins. · Foster a learning culture—be teachable, give/receive feedback, and drive continuous improvement. · Administration & Communication · Communicate clearly with customers, adjusters, property managers, and internal stakeholders. · Produce timely reports on pipeline, revenue, margin, cycle time, and customer satisfaction. Qualifications:· 3+ years in restoration, construction, or field operations; 1+ year in people leadership. · Proven consultative sales track record—comfortable presenting solutions and closing. · Proficiency with estimating and job management software (e.g., Xactimate). · Strong communication, negotiation, planning, and problem solving skills. · IICRC certifications preferred (WRT, ASD, AMRT); OSHA 10/30 a plus. · Valid driver’s license; ability to work an on call rotation when needed. · Ability to successfully complete a Servpro required background check and drug test subject to applicable law.
Physical and Work Environment Requirements:
Each SERVPRO® Franc
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: The Project Manager (PM) leads our mitigation operations and drives revenue through consultative selling. You will inspect, scope, and estimate projects; convert opportunities into signed projects; and ensure our crews deliver exceptional customer outcomes on time, safely, and profitably.
Base + Commission:
Competitive base salary + performance based incentives (commission/bonus) tied to revenue, margin, closing ratio, and customer satisfaction.
Benefits:
- Dental insurance- Available day 1
- Health insurance- Available day 1, with 5 different plans to select from
- Vision insurance- Available day 1
- 401(k) after 1 year with 4% employer match
- 6 paid holidays + 1 floating holiday throughout the calendar year after 90 days
- 1 week total paid vacation time after 1 year of employment
- Employee referral program
- Career path planning and training
- Employee recognition programs
Key Responsibilities
Sales & Revenue Growth (Primary) · Conduct on site inspections, develop scopes of work, and prepare accurate estimates. · Close projects from your inspections by presenting clear solutions, setting expectations, and earning trust. · Maintain a high closing ratio on assigned leads and self generated opportunities. · Partner with Business Development to maximize revenue, margin, and customer retention. · Own the follow through: ensure deposits, authorizations, and job files are complete to start work promptly. · Operations & Delivery · Manage the customer experience end to end; set clear scope, timeline, and communication cadence. · Schedule and coordinate crews, equipment, and vendors for efficient job execution. · Oversee job cost control (labor, materials, equipment, subcontractors) and change orders. · Ensure safety, risk management, and compliance with company standards and regulatory requirements. · Review job documentation (photos, moisture logs, tech notes) and audit for completeness and quality. · People & Leadership · Recruit, train, coach, and develop Restoration Supervisors and Technicians; model our Core Values daily. · Set priorities, remove roadblocks, and recognize wins. · Foster a learning culture—be teachable, give/receive feedback, and drive continuous improvement. · Administration & Communication · Communicate clearly with customers, adjusters, property managers, and internal stakeholders. · Produce timely reports on pipeline, revenue, margin, cycle time, and customer satisfaction. Qualifications:· 3+ years in restoration, construction, or field operations; 1+ year in people leadership. · Proven consultative sales track record—comfortable presenting solutions and closing. · Proficiency with estimating and job management software (e.g., Xactimate). · Strong communication, negotiation, planning, and problem solving skills. · IICRC certifications preferred (WRT, ASD, AMRT); OSHA 10/30 a plus. · Valid driver’s license; ability to work an on call rotation when needed. · Ability to successfully complete a Servpro required background check and drug test subject to applicable law.
Physical and Work Environment Requirements:
- Exposure to extreme conditions such as heat
- Walking and standing for long periods of time, driving, sitting, climbing
- Ability to climb ladders and work at ceiling heights
- Must be available to work a rotating on-call schedule
Each SERVPRO® Franc
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