Senior Professional Services Consultant I Prisma Access

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Remote: Prefer Central or East Coast

Your Career

The Extended Expertise Consultant can make the biggest impact with our customers on how they view our product and to gain their confidence in our technical leadership and solutions in general. This is a senior, extremely technical, hands-on, customer facing role that has an immediate and directly measurable impact on our product with customers and partners. The ideal candidate for this position will thrive at taking extremely complex, brittle customer environments and revolutionizing them using our product – all while navigating the nuances and complexities of customer requirements and needs .The EEC is the face of Palo Alto Networks whether on-site or interacting with customers by email/telephone.

Your Impact

• Conduct deployment readiness assessment and planning
• Perform deployments of Palo Alto Networks SASE products, including Prisma Access and CloudGenix SD-WAN, as coordinated through the Professional Services Project Management Organization
• Hosting preinstall meetings/conference calls for design and planning the assigned projects with our customers
• Lead the customer through the engagement process from planning, configuration, deployment and verification
• Submitting post-install documentation as required and providing closure concerning any remaining action items
• Perform troubleshooting as required in coordination with the customer and Palo Alto Networks Technical Assistant Center team
• Able and willing to travel up to 50% of the time
• Perform after-hours on-call support (as scheduled)
• Take every opportunity to maintain proficiency and increase the level of knowledge on Palo Alto Networks SASE products, software, and services
• Make key product and solution recommendations around ease of use and represent customer needs
• Ensure customers maintain their SASE products with consideration of best practices

Qualifications

Your Experience 

• Application Delivery expertise – L7 SLB / Global SLB / Traditional Link LB
• Application Performance Monitoring expertise – Response time metrics, Application identification
• Packet capture analysis / fault isolation and remediation
• In-depth knowledge and deployment experience  of SD-WAN and Remote Access technologies
• Network Security expertise (IPS/IDS, ZBFW, NGFW)
• In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP)
• Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN)
• Global-scale network design
• Demonstrable Virtualization experience (VMware/Microsoft/Citrix/Linux KVM)
• Desire to learn on your feet and thrive on the bleeding edge of networking
• Bachelor's degree or equivalent military experience required 

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. 

Our Commitment 

We’re trailblaze