Software Engineer II, DevOps

ABOUT THE JOB

The ACLU seeks applicants for the full-time position of Software Engineer II, DevOps in the Product & Engineering division of the Technology Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. 

The ACLU’s Tech team partners with departments across the ACLU to build and maintain innovative, robust and secure digital products and technical systems that accelerate the ACLU’s mission as our nationwide guardian of rights and liberties. We are a team of engineers, designers, product managers and administrators who take pride in creating technical solutions that help raise money, get our message out to the world, mobilize our supporters, and manage our data with integrity.

The ideal candidate has hands-on experience in cloud environments and automation and is eager to deepen their skills in DevOps practices and contribute to the success of our mission-driven organization.

This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU). 

WHAT YOU'LL DO 

Reporting to the Director of Engineering, the DevOps Engineer will be responsible for collaborating with our Senior DevOps Engineer and other members of our product engineering and analytics teams to support the development, deployment, and maintenance of our cloud-based applications. This role plays a critical role in ensuring that our systems are scalable, secure, and efficient, helping to streamline our software development and deployment processes.

YOUR DAY TO DAY

• Collaborate with Product Teams: Work closely with product and analytics teams to build and deploy application services that power our user-facing products
  • Build and advocate for tools and frameworks that promote self-service, observability, and other DevOps methodologies across the Technology Team
• Support CI/CD Pipeline: Assist in maintaining and optimizing our continuous integration and continuous deployment (CI/CD) pipelines, ensuring smooth and reliable software releases
• Infrastructure Management: In collaboration with Senior DevOps Engineer, help design, implement, and manage cloud infrastructure (e.g., AWS, Fastly, Pantheon) to ensure high availability, security, and scalability
  • Partner across technical teams to establish and apply best practices for reliability, monitoring, and security of our website infrastructure
• Monitoring & Logging: Implement and maintain monitoring, logging, and alerting systems to ensure the health and performance of our applications
• Automation: Contribute to the automation of routine tasks, such as deployments, scaling, and configuration management, to enhance efficiency and reduce manual intervention
• Code & Architecture Contributions: Assist in implementing code and architecture patterns that are performant, resilient, and maintainable
  • Introduce solutions appropriate for the scale of the team, users, budget, and complexity of the problem
• Incident Response: Contribute to incident management by addressing root causes and preventing future occurrences
  • Collaborate with IT team around Tech team system ownership and Vulnerability and Attack Surface Management Policy
• Documentation: Develop and maintain documentation related to infrastructure, processes, and systems to ensure knowledge sharing and continuity
  • Implement code patterns that are clear, performant, resilient, tested, and easily understood by others
• Mentorship: Work alongside the Senior DevOps Engineer to mentor other engineers and share best practices in DevOps
• Engage in special projects and other duties as assigned

FUTURE ACLU'ERS WILL 

• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

WHAT YOU'LL BRING

• Demonstrated experience deploying and maintaining a modern web application in production in a cloud-based environment (e.g., AWS, Netlify, GCP, Azure)
• Demonstrated experience with one or more server-side languages a