Assistant Director of Student Success: Engineering Student Success - UTK

The University of Tennessee, Knoxville (UTK) is seeking a dynamic and experienced individual to join our leadership team as the Assistant Director of Student Success for the Tickle College of Engineering (TCE). Reporting to the Director of Student Success, this critical role will lead the tutoring center, ensuring that our students thrive and receive exceptional support throughout their academic journey. More information is found: Tickle College of Engineering Office of Student Success

The University: The University of Tennessee, Knoxville, is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling 31,500 students, the campus is in the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university, it is committed to excellence in learning, scholarship, and engagement. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. The university values intellectual curiosity, diversity, pursuit of knowledge, and academic freedom and integrity. The University of Tennessee seeks candidates who have the ability to contribute in meaningful ways to the access and engagement and intercultural goals of the campus colleges and university.  UTK offers competitive benefits. More information is found: Employee Benefits Summary 

 The College: The Tickle College of Engineering provides 11 BS degrees, 16 MS degrees and 13 Ph.D. degrees through 7 departments. The College has a common freshman program administered by the TCE through the Engineering Fundamentals Directorate overseeing the general Engineering Fundamentals and Engineering Honors Programs. The total number of undergraduate students is over 3500 with over 1000 freshmen. The TCE has more than 170 tenure-track faculty. More information is found: Tickle College of Engineering  . 

• Oversee the TCE Tutoring Center and Peer Learning and Leadership Coordinator to identify courses with faculty, design and implement tailored tutoring programs/workshops and hire, recruit, and retain student tutors. 
• Collaborate with college departments to determine areas to provide targeted support for at-risk students through data collection and analysis; uses data to created targeted programmatic support for at-risk students that is aimed at improving academic skills, career readiness, and wellbeing. 
• Maintain the budget for the TCE Tutoring Center and develop a strategical plan with scalability for long-term growth.

• Master’s degree in a field related to the role such as Higher Education Administration, Psychology, Counseling, Social Work, STEM, or HR.
• Minimum of a combination of 5 years of experience working with diverse populations, professional experience in admissions, advising, or student services at a regionally accredited college or university. 
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to details. 
• Demonstrated analytical skills. 
• Proven ability to work independently and within a diverse team. 

Preferred Qualifications:

• Knowledge of best practices in higher education student support. 
• Demonstrated experience in strategic planning.
• Demonstrated relationship building skills. 

 

Application Process:

In order to be considered, candidates must submit the following documents in the application:

1. A cover letter outlining their qualifications and vision for the Advising department.
2. A current resume or curriculum vitae.
3. Contact information for three professional references.

 

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. 

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory. 

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Insti