Patient Educator, TCP/Modality Programs

Posting Date

12/01/2025

18001 E 10 Mile RDSTE B, Roseville, Michigan, 48066-3803, United States of America

This position will be 50% working in a modality educator role and 50% working as a Home Patient Care Technician.

Home Patient Care Technician position provides limited chronic home hemodialysis and peritoneal dialysis (“HHD and PD”) services to the End Stage Kidney Disease (“ESKD”) patient in accordance with federal, state and local regulations. This position teaches and educates patients, physicians, and teammates on CKD and ESRD modality options including lifestyle benefits, challenges, techniques and alternatives within a division or group. This position assesses existing modality education programs, recommends changes, and implements improvements as appropriate. This position monitors and analyzes modality metrics. This position participates in developing, revising, reviewing, and implementing modality options, policies, and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Educate and inform patients, patient families, and teammates about treatment options; provide assistance with dialysis transitions as required

• Work with on-site social workers and dietitians to identify and educate potential and existing patients on specific modality o Implement and coordinate CKD and ESRD modality options program as needed

• Track and report patients contacted and individual patient statistics as applicable

• Monitor, trend, and report modality metrics including but not limited to original patient modality, modalities patients transition to throughout dialysis treatment, and percent of patients that begin in-center dialysis with a fistula

• Identify areas for improvement; recommend action plans to address

• Participate in CQI meetings to ensure areas for improvement are addressed and appropriate action plans are formulated per policy and procedure

• Identify and communicate best practices

• Identify, develop, implement, and monitor facility specific therapy goals in collaboration with Regional Operations Directors, Facility Administrators, and Clinical Services Specialists

• Develop and/or implement marketing initiatives as necessary for the assigned area; collaborate with DaVita Medical Directors and attending nephrologists to improve ESRD referral base and practice growth and/or host education programs

• Create local partnerships to increase awareness of options for pre-ESRD patients within community and with physicians

• Collaborate with facility administrators to implement marketing aligned with individual facility management action plans o Provide education to partnered nephrologists and primary care physicians regarding each modality as treatment options

• Perform other duties and responsibilities as assigned including but not limited to:

• Attend team meetings, phone conferences, and training as needed

• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures

• Travel required: up to 50% depending on modality

MINIMUM QUALIFICATIONS:

• Associate’s degree in Nursing, Bachelor’s degree in Nutrition or Dietetics, or Master’s degree in Social Work required

• Current licensure or certification in state of practice as Registered Nurse, Registered Dietitian, or Master’s Social Worker required

• Minimum of one (1) year’s nephrology experience required; home dialysis experience preferred

• Demonstrated knowledge of chronic, peritoneal, nocturnal, and home hemodialysis required o Demonstrated knowledge of bundling required

• Experience in case management, home health, disease management, or hospice preferred Minimum of one (1) year’s experience educating patients on ESRD and CKD programs strongly preferred stomize education to individual learning styles preferred

• Current CPR certification required

• Current driver’s license, reliable transportation, and vehicle insurance in state of residence required

• Intermediate computer skills and proficiency in MS Word, Excel, and Outlook required; functional proficiency with DaVita applications including but not limited to SNAPPY, Reggie, Laboratory, and D.U.C.K. required within 90 days of employment or position change

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At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and f