Patient Services Coordinator II Part Time Mount Kisco

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day.  US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization.  We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—including RMA of New York—we combine clinical expertise, scientific innovation, and compassionate care.  The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a Part-time Patient Services Coordinator II to join our team at RMA of New York in Mount Kisco, New York and will float to White Plains, New York as needed.

•  Schedule: Monday through Friday, between the hours of 7:00 AM to 3:30 PM. This includes rotating Saturdays and a rotating holiday schedule work the hours of 7:00 AM to 12:00 PM Eastern Time
• Compensation: up to $22 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work.  There is undeniable strength in numbers—and support is always within reach.  Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Patient Services Coordinator II will:

• Interacting with patients; practicing effective, courteous communication
• Working the front desk
• Scheduling patient appointments and in-office procedures
• Managing the physician’s schedules and preparing letters and reports and handling special projects as assigned
• Handle all letters for patients and assist with patient requests related to their treatment at our practice
• Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• Good judgement and takes initiative.
• A successful candidate must possess a bachelor's degree or higher.
• Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
• Passionate about providing excellent patient care.
• Ability to work independently and as part of the team.
• Medical office experience is a plus; related job experience is required
• Interest in the field of reproductive medicine is a must.
• Excellent organizational and interpersonal skills are required
• Strong verbal and written communication skills are a must
• Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus.

More important than any single credential, however, is the right person.  Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, an