Jobs and Careers

Senior E-commerce Assistant

UKRemotefull_timeVerifiedPosted 21 Oct 2025

About the role

This is a remote position.

Schedule: 40 hours per week, Monday to Friday, flexible during business hours Client Timezone: Australian Eastern Time (Sydney) Client Overview A leading Australian furniture and homewares retailer with sophisticated e-commerce operations spanning multiple advanced platforms. They value quality partnerships and have a track record of successful long-term virtual assistant relationships. The company operates with cutting-edge technology stack and prioritizes system excellence in their digital operations. Job Description You’ll step into a critical role supporting a well-established retail brand’s complex e-commerce ecosystem. Working alongside a dedicated team of two full-time professionals, you’ll provide essential overflow capacity for high-level web content management and merchandising operations. This isn’t entry-level work – you’ll be trusted with sophisticated platform integrations and complex product publishing workflows that directly impact customer experience and business growth. Responsibilities:

Manage product publishing workflows and data accuracy across BigCommerce platform
Execute advanced merchandising operations using Salsify PIM system
Support website content creation and maintenance for established e-commerce operations
Collaborate directly with existing full-time team members on strategic initiatives
Handle complex system integrations between multiple e-commerce platforms
Maintain product data integrity across sophisticated technology stack
Provide overflow support during peak periods and special projects
Contribute to process improvements and operational efficiency initiatives

Requirements:

5+ years of hands-on e-commerce experience with proven track record
Extensive BigCommerce platform experience (non-negotiable)
Strong background in PIM systems and product data management
Ability to work independently with complex, sophisticated e-commerce systems
Bonus if you have Salsify PIM experience
It helps if you’re familiar with SearchSpring or similar search optimization tools
You bring excellent attention to detail and systematic approach to data management