Head of Sales, North America

Head of Sales, North America
Location: San Francisco- Hybrid (M, T, TH)

We’re looking for a seasoned, strategic, and people-first Head of Sales, North America to lead our Commercial and Enterprise sales teams across the region. This leader will be responsible for scaling and enabling high-performing teams, driving revenue growth across all segments, and helping us unlock the next chapter of Productboard’s go-to-market success in North America. Reporting into the VP of Global Sales, this role will play a critical part in shaping the future of our sales strategy, operating rhythm, and talent development.

On a typical day, you will … 

• Own the go-to-market strategy and execution for both Enterprise and Commercial sales across North America, including team structure, territory planning, and forecasting.
• Lead, inspire, and mentor a team of high-performing sales leaders and AEs—ensuring they’re supported, coached, and held to a high bar of excellence.
• Partner cross-functionally with Marketing, Solution Engineering, Sales Ops, Product, and Customer Success to optimize pipeline generation, deal velocity, and customer success.
• Drive a data-informed, repeatable sales process from top of funnel through close and renewal, while maintaining a sharp eye on forecast accuracy and pipeline health.
• Hire and develop top-tier talent, championing a culture of performance, collaboration, and continuous learning.
• Represent Productboard in high-stakes enterprise deals and strategic customer conversations.
• Roll up your sleeves as needed—whether it’s joining a customer call, refining a deck, or coaching a rep through a complex deal.
• Collaborate with executive leadership to inform pricing, packaging, segmentation, and GTM strategy at the highest level.

About you 

• 10+ years of experience in SaaS sales, with at least 5 years in a leadership role managing multi-segment sales teams (Enterprise + Commercial).
• Proven track record of exceeding revenue goals and scaling high-growth sales organizations.
• Demonstrated experience leading teams selling to VP and C-level buyers, ideally in product, engineering, or IT.
• Strong operational mindset—you’re analytical, data-driven, and constantly looking to improve process, tooling, and performance.
• You bring a balance of strategic thinking and hands-on execution. You can see the big picture and know how to get there.
• Inspirational leader who leads with empathy, clarity, and conviction.
• Deep familiarity with Salesforce (or equivalent CRM) and a passion for using systems to drive visibility and efficiency.
• Experience with product-led sales motions or in a high-growth startup environment is a plus.

You can look forward to the following benefits:

• Competitive compensation, stock options, company 401k
• A budget for your professional development and ongoing learning
• Flexible PTO and 9 paid sick days
• Life insurance and disability coverage
• Carrot Fertility Benefits
• 1 Volunteer Day per year for you to help causes close to your heart
• 8 weeks of Paternity leave and 12 weeks of Maternity leave
• Mental Wellness Program to support your well-being and self-care
• Company contribution to gym and wellness memberships
• Commuter benefits ($100 per month)
• Company contribution and access to best-in-class health benefits and your own Soulmio membership
• Hone – Live, interactive learning programs for managers, leaders, and teams

About Productboard

Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 5,500 companies, including Zoom, One Medical, Cartier, Microsoft, and Korn Ferry, use Productboard to understand what customers need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Brno, and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.

• Join at the golden startup age — established stability of a Unicorn with space for individual impact.
• You’ll enjoy an exciting team atmosphere, building a whole new category of software.
• You can help change the way that produ