Manager, Patient Financial Services - Cash Posting (Midwest, Remote)

The Opportunity

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Position Summary

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Munson Healthcare revenue cycle operations are jointly operated by Huron and Munson Healthcare. Huron provides strategic revenue cycle operations leaders (managers and above are employed by Huron), while revenue cycle associates and supervisors are badged and employed by Munson Healthcare. Munson Healthcare, like all other providers in the market, is under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Munson, in collaboration with Huron, must empower leaders, clinicians, employees, affiliates, and communities to build a culture that fosters innovation to achieve the best outcomes for patients and succeed long-term.

Learn more about Munson Healthcare here: https://www.munsonhealthcare.org/.

Joining the Huron Managed Services team means you’ll help Munson Healthcare evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Qualifications

POSITION SUMMARY 

 

The Cash Posting Manager oversees the output and quality of all cash posting functions and collaborates with the PFS Director to identify procedures to improve performance on monthly basis. Manages and monitors office staff performance by motivating productivity. This individual will work independently with other department staff, and creates reports regularly. Provides leadership and direction to ensure designated document management, cash flow, reconciliation, and reporting functions are completed in a timely manner while in compliance with policy and regulations. 

 

• Supervises Data Posting staff in the completion of all essential functions including document management, cash posting, accounts receivable, and reconciliation. 

• Monitors quality and productivity levels for both individual staff members and the team as a whole; identifies and re-trains underperforming staff members as needed.  

• Measures and compares key performance indicators; helps plan and coordinate initiatives to increase performance as needed.  

• Regularly looks for methods of achieving higher levels of performance and ensures goals are consistently and successfully met.  

• Ensures timely posting and proactively investigates and addresses cash posting inefficiencies and errors.  

• Ensures appropriate levels of staff coverage are available for all business days—especially month end. 

• Delegates and monitors responsibilities for all data posting unit staff.  

• Conducts yearly staff performance appraisals and issues disciplinary action when needed. 

• Facilitates and evaluates daily and/or monthly close-out processes; assess daily tasks performed by staff for quality and accuracy. 

• Ensures that all guidelines are followed and all corresponding reconciliation and month-end reports are completed in an accurate and timely manner. D