Senior Analyst, Specialty Compliance and Ethics, Brand Portal - Global Marketplace and eCommerce Compliance

Company Description

Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.

Job Description

What you'll do...

The Senior Analyst, Global Marketplace and eCommerce Compliance, Brand Portal plays an important role in the Seller Compliance Team. This individual is responsible for ensuring the smooth operation of the Brand Portal and demonstrating Walmart’s commitment to brand protection by implementing monitoring standards that uphold the integrity of Walmart’s brand protection tools.

The primary focus of this role is to identify feature and technical gaps in the Brand Portal and support efforts to improve Brand Portal functionality. The Senior Analyst will be tasked with handling escalations from internal stakeholders and external parties. In addition, they will be responsible for communicating and coordinating process changes to the risk operations team and other relevant stakeholders.

The position will report to the Senior Manager, Brand Compliance, and will partner with the Legal, Data Analytics, Risk Operations, Product, and Engineering teams.

**Please note that we're hiring for either one of these locations:
1. Bentonville, AR
2. Sunnyvale, CA

Responsibilities and Duties:

• Implement monitoring standards to mitigate compliance risks associated with IP tools
• Track and ensure quick resolution of technical issues
• Support partnerships with brand owners and third-party sellers in the US and globally
• Provide accurate reporting for leadership and use data visualization techniques to showcase Brand Portal impact
• Identify process gaps/ trends and provide actionable insights to improve Brand Portal integrity and user experience
• Work cross-functionally with the IP team, risk operations team, legal, product, and engineering to address pain points faced by rights owners
• Support efforts to improve proactive monitoring tools by providing recommendations based on rights owner feedback

Leadership Expectations

Respect for the Individual: Demonstrates and encourages respect for others; drives a positive associate and customer/member experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Respect for the Individual: Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Respect for the Individual: Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Acts with Integrity: Follows the law, our code of conduct,t and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Acts with Integrity: Is consistently humble, self-aware, honest, and transparent.

Service to the Customer/Member: Delivers results while putting the customer/member first and applying an omni-merchant mindset and acts with an Everyday Low-Cost mindset to drive value and Every Day Low Prices for customers/members.

Service to the Customer/Member: Adopts a broad perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans.

Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feed