Continuous Quality Improvement Coordinator

Continuous Quality Improvement Coordinator 

Compensation: $55,000-$60,000 per year. 

Position Summary
The Continuous Quality Improvement Coordinator is responsible for utilizing reviews and ensuring licensing, accreditation, and certification requirements and contract compliance.
 

Working at NYAP 

• Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer!
• Professional Growth: CEU’s, ongoing training/education, tuition reimbursement, and supervision hours
• Health and Wellness: Comprehensive healthcare packages for you and your family

And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave

RESPONSIBILITIES

The Continuous Quality Improvement Coordinator will perform duties including, but not limited to:

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Responsible for assisting offices with the implementation and monitoring of quality assurance plans, utilization reviews, licensing standards, accreditation, certification requirements, and contract compliance.
• Coordinate and assist office supervisors with the development of all training programs relating to accreditation, certification, licensing standards, and quality assurance.
• Review, analyze, and assist office supervisors to establish systems to ensure standards of referring agencies are met.
• Conduct audits addressing office strengths and needs regarding licensing, certification, accreditation standards including contract compliance, quality assurance, and utilization reviews.
• Assist in the development of new programs by submitting applications to appropriate state licensing authorities and accreditation entities.
• Gather, compile, and analyze data for reports regarding agency quality assurance performance.
• Attend staff training and other program sponsored activities.
• Assist in development and monitoring of program outcomes; participate in the implementation of required surveys and other measurement devices.
• Gather and coordinate data, prepare reports and provide feedback to offices that address the following areas: 
  • Assessment and evaluation of quality and appropriateness of service.
  • Identification of gaps in service.
    Identification of deficiencies, barriers, strengths and needs.
  • Promotion of opportunities to improve service delivery.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Social Services and/or Business and Public Administration.
• Knowledge of contracts, Medicaid certifications, accreditations, and regulatory standards and rules.
• Experience in technical writing, organizing computer software, Management Information Systems, and analyzing 
• data.
• Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and
• photocopiers as well as software including word processing, spreadsheet and database programs.

OTHER SKILLS

• Excellent customer service and communication skills.
• Works well independently and as a team member.