Sales Development Strategy & Operations Analyst

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Sale Development Strategy & Operations Analyst, your charter is to help drive overall business growth with special focus on Sales Development organization. To do this, you will leverage existing data frameworks to identify opportunities. You’ll then drive cross-functional alignment around those opportunities and report back on whether the initiative worked. This role will have a supreme command on in-quarter performance and be heavily involved in our annual planning process. They will also help facilitate quotas, spiff creation and execute various operational initiatives to facilitate growth in the business.

 

This position is an individual contributor role reporting to the Sr. Director, Growth Insights & Analytics.

 

Responsibility

• Analyze current trends of the business to uncover key drivers of change and forecast performance

• Create novel ways to analyze each stage of Sales Development funnel to expand our working knowledge of the customer journey

• Share insights with cross-functional teams on a weekly, monthly and quarterly basis as well as assist the annual planning process

• Identify growth levers, size the potential impact and present recommendations to leadership

• Partner with cross-functional teams, such as Finance, Compensation, Sales, and Marketing to drive alignment and execution on identified growth opportunities

• Be responsible for functional deliverables of increasing complexity

• Deliver projects or work that enable the assigned function to achieve its strategic goals and objectives

• Influence effectively without authority at varying organizational levels in and outside assigned function

• Be regarded by stakeholders as a trusted advisor, as evidenced through stakeholder feedback

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BA/BS degree in a business/quantitative field or equivalent work experience
• 2+ years of experience overall
• Experience working with subscription business models

Preferred

• Comfort and experience working with globally distributed teams
• Strong command of team and project management skills
• Familiarity with Quota setting, SPIFF creation and sales related operations
• Comfort working in a fast paced environment
• Superb understanding Google Sheets / Microsoft Excel
• Expert knowledge of the Salesforce and the associated Sales funnel
• Excellent presentation and communication skills
• High degree of comfort using SQL techniques
• Familiarity with Tableau or other related BI tools
• Proven track-record in fast paced environments
• Familiarity with lead funnel and routing techniques

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

 

Based on applicable legislation, the below details pay ranges in the following locations:

 

California: $94,000.00/hour - $136,600.00/hour

 

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide opt