Manager, Product Manager-Payments Intelligence

Manager, Product Manager-Payments Intelligence

This role is for the Payments Intelligence team, within the Emerging Payments line of business at Capital One.  The Payments Intelligence team builds at-scale data products (APIs, datasets) using a variety of cloud technologies and ML capabilities to power digital experiences and analytics across Capital One that need customer spend data.

Our data platform enables a diverse range of intents across various organizations, each with their own priorities.  Our team powers a variety of marketed features and other internal capabilities.

As a Manager, Product Management, you will lead products within our platform that are responsible for the organization, enhancement and management of spend data, focused on maintaining high resilience, performance, and data quality.  

In this role you will: 

• Leverage strong analytical skills to manage and develop data products while executing a strategic product roadmap aligned with business goals. 

• Collaborate across teams to define data-driven strategies, prioritize features, and deliver impactful solutions on time. 

• Monitor product performance using key metrics, driving continuous improvement and innovation throughout the product lifecycle. 

Product Management 

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money?  If you answered yes to all of these questions, then product management at Capital One may be a fit for you.

In this role, you’ll be expected to demonstrate proficiency in four key areas

Human Centered 

• You will align product strategy around clear customer-backed themes and patterns to drive alignment between stakeholders 

• You will lead a team in identifying and prioritizing roadmap founded in customer needs; recognizes when customer needs are not being met and advocates for evolving approach

• You will influence cross-organizational stakeholders to align on the right customer-focused solutions

Business Focused 

• You will build product strategies and roadmaps for your areas independently, balancing priorities based on impact and risk

• You will understand and proactively address the cascading impacts of the roadmap inside and outside the organization, including broader business and enterprise context, financial impacts, and all facets of risk management

• You will identify opportunities to innovate for new sources of business value that can be supported by a platform, feature or capability

Technology Driven 

• Inspires teams to deeply understand technology opportunities to increase velocity of new features and capabilities

• Fosters active partnership with architecture to drive target state; challenges existing principles to drive better macro outcomes

• Leads horizontally across the value chain to ensure effective monitoring and controls are in place 

Transformational Leadership 

• Defines an iterative vision backed product agenda that solves diverse customer problems and delivers business outcomes

• Works in multiple problem spaces and can appropriately prioritize problems / build a roadmap to maximize impact

• Articulates how products will interact with the larger product portfolio and business initiatives

• Leads with future focus and pushes back on narrow perspectives such as “it’s always been done that way” 

What makes a great fit: 

• Scaled Data Product experience [Ideal]-  You understand and can access/analyze transaction data, and have experience and/or passion about building on cloud data technologies (DynamoDQ, streaming, data lakes).