General Manager (Operations) - Remote

Teamworks, the Operating System for Sports™, powers more than 6,500 sports organizations worldwide, including collegiate athletic departments and teams across all major professional leagues. With almost 500 exceptional employees located in over a dozen different countries, Teamworks’ software solutions drive the operations of the most recognizable sports properties in the world.

We are seeking a strategic General Manager to lead and drive business outcomes for our Operations Category. This leader will oversee a comprehensive portfolio of operational solutions, including Hub, Compliance, Academics, Inventory Management, and Camps that streamline how elite sports organizations manage their day-to-day operations. The ideal candidate will define category strategy, drive cross-functional alignment, and ensure our operational tools deliver measurable impact to sports organizations worldwide.

This position requires a deep understanding of the elite athletics market and sports tech industry, strong business acumen, rich experience in product management, the ability to align product strategy with overall company goals, and the ability to evangelize internal and external stakeholders to drive alignment and catalyze action through a strong and compelling vision.

This is an excellent opportunity for an innovative executive to join the team leading the digital transformation of elite athletics.

 Game Plan - How You'll Drive Impact:

• Define & Execute Category Strategy: Develop and implement a comprehensive strategy for the Operations category that maximizes operational efficiency for sports organizations while driving significant ARR growth and market expansion.
• Drive Business Outcomes: Own accountability for growth and success across all Operations products, including meeting revenue targets, customer acquisition goals, and key business metrics that demonstrate category impact.
• Strategic Product Portfolio Leadership: Oversee and optimize the complete Operations product suite—Compliance, Academics, Inventory Management, and Camps—ensuring each product delivers exceptional value while working synergistically across the portfolio.
• Cross-functional Leadership & Alignment: Collaborate with Engineering, Sales, Marketing, Customer Success, and Strategy teams to ensure flawless execution of go-to-market strategies and seamless product development across all Operations solutions.
• Market Intelligence & Competitive Positioning: Stay ahead of operational trends in elite sports, regulatory changes, and emerging needs to inform product strategy and identify growth opportunities that position Teamworks as the definitive operational platform.
• Stakeholder Management & Communication: Represent the Operations category to internal leadership and external customers, building trust through clear roadmap communication, expectation setting, and demonstrated delivery on commitments.
• Team Development & Mentorship: Lead and develop a team of product managers, setting high standards for product development processes while fostering a culture of innovation and operational excellence.
• Strategic Partnership Development: Drive partnership opportunities and business development initiatives that enhance the Operations category's market position and create new revenue streams.

Key Performance Indicators

• Achievement of ARR growth and profitability targets for the Operations category.
• Increased product adoption and customer engagement.
• High customer satisfaction and retention rates.
• Successful launch and adoption of new products or features.
• Development and performance of direct reports.

Player Profile - What You Bring to the Team:

• Extensive background leading product management teams and driving business outcomes in B2B SaaS environments, with demonstrated success scaling operations-focused products.
• Strong ability to align product strategy with company objectives, analyze market opportunities, and make data-driven decisions that drive category growth and profitability.