Licensing & Head Start Quality Assurance Analyst
Volunteers of America ColoradoAbout the role
Description
WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.
Job Description: The position applies expert-level knowledge of program regulations and policies to maintain adherence to all
funder and licensing requirements. Job duties include conducting regularly scheduled and random compliance
monitoring of the program site, student and staff files, health and safety logs, emergency procedures, billing
compliance of funding sources, as well as regularly reviewing and analyzing program data. To carry out these
duties, it is expected that this position will obtain and maintain expertise in the application of early childhood
education programming, Head Start rules and regulations, licensing regulations, and other best practices. Ensures
that the program meets or exceeds program objectives, oversees the provision of high-quality services for program
participants, and further ensures on-going compliance with funder requirements and agency policy and procedure.
Position requires interaction with team members, program participants, and community stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Through regular, unannounced site visits, and file audits, ensures the site and program are compliant with
licensing rules and Head Start Standards. Ensures
compliance with programmatic regulations and best
practice standards.
· Provides data regarding deficiencies identified to leadership.
· Compiles, analyzes, and communicates program data and outcomes on a regular basis to inform program
development, management, and compliance.
· Attends orientations, trainings, education programs, staff meetings, community meetings, conferences
and workshops to meet the needs of the position.
· Performs duties in a professional manner, maintains the confidentially of all information and participates
effectively within and across teams.
· Support team members as needed by delivering trainings that improve data collection efficiency and data
quality.
· Provides technical assistance and consultation in appropriate areas.
· Participates in conducting the quality assurance of the program’s effectiveness including process and
outcome measures and standards of practice.
· Prepares Annual, Semi-Annual, Quarterly, monthly reports for grants, and program reports to determine
the effectiveness of all various sections of programming. Responsible for the on-going monitoring of
service provision, including oversight of all operational program components from outreach to program
exit.
· DEMONSTRATES A PASSION FOR SERVING THE CHILD AND FAMILY POPULATION, AND THE ABILITY TO
CONTRIBUTE TO THE PROGRAM-WIDE OBJECTIVES OF A DIVERSE AND DYNAMIC TEAM.
· Performs job responsibilities in accordance with the Social Work Code of Ethics.
· Performs all other duties as assigned.
SUPERVISORY RESPONSIBILITIES · N/A
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Working conditions are generally inside the building.
Frequent sitting, standing, walking, and bending.
Occasional lifting or pushing, up to 50 lbs.
May require working in a classroom environment.
Occasional work outside, on a playground, or community events.
Office noise level is low, classroom and gym noise levels can be loud.
Must be willing to use personal vehicle for service provision.
POSITION TYPE AND EXPECTED HOURS OF WORK Full time Monday through Friday. Some evenings and weekends are required.
LOCATION Travel between 321 South Yates Street, Denver, CO 80219/ 2660 Larimer St. Denver co 80205/1247 Santa Fe Denver, CO
Requirements
COMPETENCIES
· Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and
Service).
· Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
Ensures equitable and incl
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