Director of Technology, RMHC

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. McDonald’s steadfast support of Ronald McDonald House Charities over the past 50 years is one of the greatest testaments to McDonald’s investment in local communities.

With the support of McDonald’s, Ronald McDonald House Charities has grown to become a vast global charitable system that includes over 260 independent, non-profit chapters in over 60 countries and regions in the world. The RMHC mission is to provide essential services that remove barriers, strengthen families and promote healing when children need healthcare.  RMHC is working toward a world in which every family has what they need to ensure the best health outcomes for their children. Led by an independent Board of Trustees, RMHC Global works to advance the RMHC mission and support RMHC Chapter organizations around the world.  In 2022, the RMHC system served nearly 1.8 million families, providing over 2.2 million overnight stays and a range of social support services while saving families over $611 million in out of pocket expenses.

As part of McDonald’s support for Ronald McDonald House Charities (RMHC), the company provides human resource support to employees who work to advance the mission of RMHC. As such, employees hired to work for the Charity receive the same benefits and support that other McDonalds employees receive, including a broad range of outstanding benefits such as a sabbatical program, tuition assistance and flexible work arrangements.

At McDonald’s we also enjoy the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters located in the booming West Loop of downtown Chicago.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description

About RMHC

Ronald McDonald House Charities® (RMHC®), is a non-profit, 501(c)(3) corporation that cares for families when they have children who are ill or injured. Through a global network of over 255 Chapters in 62 countries and regions, RMHC provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. RMHC programs and services help families have what they need to ensure the best health outcomes for their children. For more information, visit RMHC.org.

Ronald McDonald House Charities, Inc. (RMHC) is seeking a dynamic Director of Technology to establish, implement and execute a multi-year strategic technology roadmap aligned with organizational goals to support the new vision of our global organization and Chapters across 60+ countries and regions. You will report directly to the Chief Operating Officer of RMHC Global. 

About the Position

Leading a team of six, the ideal candidate will provide strong leadership across all technology areas, including services, support, infrastructure, applications, and data. They will have extensive knowledge in IT infrastructure, cybersecurity, data governance, digital transformation, application development, and emerging technologies. The candidate must excel in strategic thinking, developing and implementing technology plans aligned with RMHC’s mission, and balancing important and urgent initiatives.

They will ensure alignment between technology investments and functional capabilities, manage technology projects effectively, and mitigate organizational and technological risks. Innovation and adaptability are key, along with the ability to connect with both technical and non-technical stakeholders. The ideal candidate will bring experience, energy, and insight to collaborate with RMHC functional teams and guide the RMHC technology strategy and roadmap across the RMHC System. RMHC Global is the headquarters team who oversees all the independent RMHC Chapters around the world, or the RMHC System.

Key Responsibilities:<