Software Development Manager

Our Opportunity

Chewy is seeking a full-stack Software Engineering leader to join our Site Analytics Engineering team. In this player-coach role, you will lead a small team that designs, builds, and maintains the applications and services powering Chewy’s web and app analytics and experimentation platforms. You’ll collaborate closely with storefront engineers and cross-functional team members to ensure seamless integration and high performance across web and mobile platforms.

The Site Analytics Engineering team is responsible for data and analytics infrastructure – we empower our team members with high quality data services, behavioral (Clickstream) event tracking, and experimentation (A/B testing) platform capabilities. As a Senior Engineer, you will help define the technical direction of our event-driven analytics platform and lead the development of scalable, reliable backend systems that enable actionable insights and measurable business impact.

What You’ll Do

• Design, build, and maintain scalable backend systems, APIs, and microservices that power Chewy’s internal clickstream analytics, experimentation, and data platforms.
• Develop and operate event-driven architectures using Apache Kafka to support real-time data collection, streaming, and integration, ensuring data accuracy and consistency across analytics pipelines.
• Architect and manage cloud infrastructure on AWS in partnership with DevOps, with a focus on scalability, high availability, fault tolerance, and disaster recovery.
• Implement robust, fault-tolerant data services that ingest, process, and deliver trillions of daily events to downstream systems, supporting operational dashboards, reporting, and experimentation frameworks.
• Write clean, maintainable, and well-tested code, and contribute to code reviews, design discussions, and CI/CD best practices to ensure code quality and continuous delivery.
• Automate infrastructure provisioning using Terraform and Git-based workflows to deploy scalable, containerized applications. Champion infrastructure-as-code standard methodologies across the team.
• Ensure reliability and performance of critical services through observability (e.g., Datadog, Grafana), active monitoring, and resolution of performance bottlenecks in high-throughput environments.
• Implement secure authentication and authorization mechanisms, including SSO, RBAC, IAM policies, secrets management, and vulnerability mitigation.
• Collaborate multi-functionally with frontend engineers, data engineers, data scientists, and product managers to understand requirements and translate them into backend solutions aligned with Chewy’s business goals.
• Drive a culture of technical excellence and continuous improvement through documentation, mentorship, and collaboration, while upholding Chewy’s standards for data security, compliance, and partner trust.
• Articulate complex technical ideas (e.g., why a unified metric needs a certain definition, or how a new infrastructure change will reduce latency) to both technical and non-technical partners.

What You’ll Need

• 6+ years of professional backend software engineering experience, leading the design or architecture of large-scale systems in data-intensive environments.
• 2+ years of experience directly managing backend or full-stack engineers, with a track record of delivering high-impact platform solutions.
• Proficiency in Java or Kotlin, with strong knowledge of building high-scale distributed systems and microservices.
• Experience building and deploying containerized applications and services using Docker and Kubernetes.
• Expertise in event-driven architecture design with a focus on scalability and fault tolerance.
• Hands-on experience with Apache Kafka or similar event-streaming platforms.
• Strong familiarity with AWS services such as EC2, ECS, CloudWatch.
• Knowledge of modern data stores and query engines including Snowflake, Databricks, Azure, or Amazon Redshift.
• Experience with Terraform and observability tools such as Datadog, Dynatrace, CloudWatch, and Grafana.
• Previous work on data platforms, experimentation frameworks, or site analytics in a high-growth or e-commerce setting.
• Proficiency in SQL databases (e.g., MySQL, PostgreSQL) for schema design, query optimization, and data modeling.
• Nice to have: Frontend development skills using TypeScript/JavaScript.

Join us to build foundational systems that power Chewy’s data-driven decisions and elevate our customer experience through analytics and experimentation.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In