Community Services Employment & Income Project Coordinator

Posting Close Date: 

Applicants must submit their completed application by 05-15-2026 at 11:59 p.m. MST

Application and Special Instructions

As part of this online application process, all applicants are required to submit both an updated resume and cover letter at the time of application.

**Applications received that do not contain both a resume and a cover letter addressing the prompt below will be considered incomplete and will not be considered further in this recruitment process.


COVER LETTER PROMPT

In your cover letter, please describe how your knowledge, skills, and experience align with the preferred qualifications for this position. Specifically, address each of the following and explain how your background demonstrates your ability to successfully perform the duties of this role.



This position is grant funded and funding is reviewed on an annual basis.

ABOUT THIS JOB

Position Specific Summary

The Community Services Employment & Income Project Coordinator position at the City of Tucson's Housing and Community Development Department is responsible for programs supporting residents in Permanent Supportive Housing (PSH) to increase income stability through employment, benefits acquisition, and financial empowerment. This position works closely with multidisciplinary teams including case managers, behavioral health providers, and housing staff to develop individualized employment and income plans that align with participants’ housing stability goals. The Coordinator provides direct services, employer engagement, and system navigation support, with a strong emphasis on trauma-informed, client-centered practices.

Work is performed under the supervision of the Community Services Manager. This position does not supervise.

Duties and Responsibilities

• Manages programs by conducting comprehensive employment and income assessments for PSH participants.

• Develops and implements individualized employment and income plans.

• Provides job readiness training, including resume development, interview skills, and workplace expectations.

• Assists participants in accessing public benefits (e.g., SSI/SSDI, VA benefits, unemployment, Pima County One-Stop, etc.).

• Supports participants in job search activities, applications, and job placement.

• Builds and maintains partnerships with local employers and workforce development agencies.

• Coordinates with case managers and service providers to ensure integrated service delivery.

• Tracks participant progress and maintain accurate documentation in HMIS and City databases.

• Facilitates financial literacy education, including budgeting and income management.

• Monitors job retention and provide ongoing support to employed participants.

• Participates in team meetings, case staffing’s, and program planning activities.

• Ensures compliance with funding requirements and program performance metrics.

• Performs other duties and tasks as assigned.

Work conditions as follows:

• Primarily indoors with frequent fieldwork in housing sites, shelters, and community locations

• Regular interaction with individuals experiencing homelessness, including those with behavioral health conditions and substance use disorder

• Collaborative, team-oriented environment with multidisciplinary coordination

• May require occasional evening or weekend hours based on participant needs and program demands

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

MINIMUM REQUIRED QUALIFICATIONS:

Work exp: 2 years of relevant experience
Education: Associate's Degree

Any combination of education and experience may be substituted on a year-for-year basis.


PREFFERED QUALIFICATIONS:

Bachelor’s or Master’s degree in Social Work, Counseling, or related field

Experience in Permanent Supportive Housing or Housing First programs

Certification or training in benefits advocacy (e.g., SOAR – SSI/SSDI Outreach, Access, and Recovery)

Established relationships with local employers, workforce boards, or training providers

Bilingual (English/Spanish)

Experience using Homeless Management Information Systems (HMIS) or similar data systems

At least one year of experience providing targeted employment and income support for vulnerable populations

Familiarity with local employment benefits offered by Pima C