Customer Service Associate – Entry Level

Flourish In is a purpose-driven organization dedicated to creating positive change in the community. We support charitable causes through community events, retail-based outreach, and nonprofit fundraising initiatives. Our mission is to provide opportunities for personal and professional growth while making a meaningful impact. If you're passionate about helping others and want to contribute to causes that matter, we invite you to join our team!

Job Summary

As a Customer Service Associate at Flourish In, you will be at the forefront of community and retail-based events, engaging with customers, supporting outreach campaigns, and driving fundraising efforts for nonprofits. This hands-on role involves managing event operations, educating the public, and inspiring participation. If you're looking for an opportunity to develop new skills, challenge yourself, and make a difference, this is the role for you!

Key Responsibilities

• Engage & Educate – Share nonprofit missions, foster public support, and build meaningful connections.
• Fundraising Support – Assist in meeting fundraising goals to support impactful initiatives.
• Event Coordination – Help organize event materials, signage, and logistics for smooth execution.
• Customer Interaction – Serve as a primary contact for event attendees, answering questions and providing information.
• Encourage Participation – Motivate attendees to get involved and support nonprofit efforts.
• Track & Report – Accurately process donations and gather feedback to improve future events.
• Team Collaboration – Work closely with teammates to ensure successful outreach efforts.
• Training & Mentorship – Participate in training sessions and support new team members.

Qualifications

• Education – High school diploma or equivalent required; a bachelor’s degree is a plus.
• Skills – Strong communication, customer service, and interpersonal skills.
• Personality – Outgoing, enthusiastic, and passionate about community engagement.
• Experience – Previous customer service, sales, or event coordination experience is a plus but not required.
• Organization – Excellent time management and ability to handle event logistics.
• Commitment – Dedicated to nonprofit causes and community service.
• Transportation – Valid driver’s license and reliable transportation required (travel involved).

What We Offer

• Competitive Pay & Benefits – With potential performance-based incentives.
• Career Growth – Opportunities for advancement in nonprofit work, fundraising, and leadership.
• Hands-On Experience – Develop valuable skills in event marketing and community outreach.
• Supportive Team Culture – Work in a collaborative environment where your contributions make an impact.