Clinical Director of Outpatient Services - Must be licensed in TX

Description

SUMMARY

The Director of Clinical Services of Outpatient is responsible for the daily clinical operation of the two in person and virtual PHP/IOP program (clinical and non-clinical), creating and implementation of onboarding clinical training and the student internship program. The Director of Clinical Services will supervise, train, and be the source of accountability for the staff clinicians and interns directly. In addition, he/she works closely alongside business development, admissions, utilization review, medical, operations and compliance departments to assure the clinical components of the facility are appropriately coordinated and meet all regulatory and patient care standards according to standards set forth by the state licensing and other accreditation agencies. The Director of Clinical Services serves as a member of the Leadership Team. 

AGE/PATIENT POPULATION(S) SERVED

Age of Patient Population Served: Adolescent and Young Adult Males/Females 

Population Served: Persons meeting DSM 5 criteria for substance use disorders with or without co-occurring psychiatric illness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Oversee performance of following Key Performance Indicators across all locations:  

o Ensure clinical team members maintain 90% or above on all clinical KPIs. 

o 90% successful discharges 

o 90% attendance in outpatient  

o Clinical department rolling turnover < 10% 

· Manages new hire clinical training for Outpatient and for new employee orientation (NEO), as directed. 

· Manages the student internship program for Clearfork Academy. 

· Lead, manage, and hold accountable the outpatient team to the execution of Clearfork Academy programs in accordance with the policies, procedures, and core processes of Clearfork Academy, and according to the standards set forth by any licensing or accreditation agencies. 

· Responsible for working in collaboration with business development, admissions, utilization review, medical, operations and compliance departments in overseeing the management of the daily clinical operations of the facility while demonstrating ethical and professional conduct. 

· Acts as a supervisor for all clinical documents when required. 

· Participates in Thursday family skills calls with the Alumni program. Develops curriculum and topics to discuss with the parents in attendance. 

· Responsible for coverage of any Outpatient clinical needs to include facilitation of groups, individual therapy, etc. 

· Provide professional and ethical therapy to individuals with substance abuse and/or co-occurring mental health diagnoses in treatment through group, individual counseling, family counseling, and education.

· Participates in recruitment, retention and training of clinical staff and interns/students, ensuring that every member of the clinical department is trained, evaluated, and held accountable for following compliance policies and procedures specific to their job duties and functions.

· Responsible for reviewing clinical operational data to ensure the quality and effectiveness of programming. 

· Provide continual clinical training and education to ensure quality care is provided to all clients. 

· Receive and review client and guardian complaints and address concerns to ensure resolution. 

· Works in conjunction with the Compliance Officer to maintain accountability for the regular data collection, reporting, strategic planning and the design and implementation of clinical quality improvements and consistently seeks and implements methods to improve policies and processes.

· Collaborates with medical, utilization review, operations, and therapeutic staff regarding client care, treatment, and services through regular leadership of treatment team meetings and other meetings as necessary.

· Works with Business Development team to foster relationships with referral sources, attend conferences, and participate or lead continuing education events as needed. 

· Leads weekly treatment team meetings, Clinical Team, as well as participate in weekly Leadership Team meetings.

· Participate in developing, justifying, and managing the annual budget for department.

· Responsible for ensuring consistent delivery of Clinical Services to include the Clearfork Way format.

· Responsible for training members of the clinical team and residential services on regulatory, organizational specific, and therapeutic interventions.

· Performs other duties and tasks as required.

AGE SPECIFIC COMPETENCIES (ADOLESCENT AND YOUNG ADULT MALES/FEMALES) 

· Demonstrates ability to systematically collect, record and analyze data and other relevant interactive social systems, including mental status, special precauti