Customer Program Director (m/f/d)

<p><span>Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.</span></p><p></p><p><b><b>Would you like to shape the future of intelligent mobility together with us? Become part of our VALEO team and revolutionize the experience of autonomous and connected driving.</b></b></p><p></p><p><span>Apply as a</span><b><b> Customer Program Director (m/f/d)</b><span> </span></b><span>for our location in</span><b><span> </span><a href="https://www.valeo.com/en/braunschweig-customer-interface-office-for-comfort-driving-assistance-systems/" rel="noopener noreferrer" target="_blank"><u>Braunschweig</u></a><span>.</span></b></p><p></p><p><b><b>These challenges await you:</b></b></p><ul><li><p><b>Manage complex ADAS</b>:<span> Oversee the development and integration of advanced driver-assistance systems (ADAS), coordinating with engineering teams and suppliers to deliver innovative and reliable solutions.</span></p></li><li><p><b>Manage program development according to ASPICE L2/L3 methodology</b>: <span>Ensure compliance with industry standards, process maturity, and continuous improvement in hardware, software and system development practices.</span></p></li><li><p><b>Manage program changes</b>:<span> Implement effective change management processes to evaluate, approve and communicate changes to the program scope, schedule or budget.</span></p></li><li><p><b>Steer program &amp; escalation</b>:<span> Take ownership of the program's overall direction, making decisions and escalating issues to senior management when necessary.</span></p></li><li><p><b>Steer project portfolio &amp; KPIs</b>:<span> Monitor and manage multiple projects within the program, tracking progress against key performance indicators (KPIs) to ensure successful delivery.</span></p></li><li><p><b>Resolve project issues</b>:<span> Proactively identify and address potential roadblocks, conflicts or resource constraints that may impact project timelines or outcomes.</span></p></li><li><p><b>Steer customer communication &amp; manage relationships</b>:<span> Establish and maintain strong communication channels with customers, ensuring their needs and expectations are met throughout the program lifecycle.</span></p></li><li><p><b>Ensure program scope &amp; delivery</b>:<span> Define and maintain the program's scope, ensuring that all deliverables are met within the agreed-upon timeframe and budget.</span></p></li><li><p><b>Facilitate decision-making &amp; team readiness</b>:<span> Guide and support the team in making informed decisions, providing necessary resources and fostering a collaborative environment.</span></p></li><li><p><b>Lead &amp; develop team members</b>:<span> Provide leadership, mentorship, and guidance to team members, fostering a culture of continuous learning and development. </span></p></li></ul><p></p><p><b><b>You inspire us with that:</b></b></p><ul><li><p><span>10+ years experience in project/program management, ideally in a fast-paced, complex business environment</span></p></li><li><p><span>Proven ability to lead large-scale, cross-functional programs and deliver results</span></p></li><li><p><span>Management of program team &gt; 200 employees (functional link)</span></p></li><li><p><span>Strong leadership, negotiation and problem-solving skills with a results-driven mindset and enhanced capability of Ticket-Steering of full program</span></p></li><li><p><span>Excellent communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical stakeholders</span></p></li><li><p><span>Stakeholder management up to OEM department lead level</span></p></li></ul><p></p><p><b><b>Why Valeo:</b></b></p><p><b><b>At VALEO, we firmly believe that great technologies are born out of passion.</b></b></p><ul><li><p><b><span>💶 </span><b>Compensation package.</b></b><span> Performance-related salary components and company pension scheme (allowance).</span></p></li><li><p><b><span>💹</span><b> Career development.</b><span> </span></b><span>Scope to develop your own ideas as well as professional and personal development opportunities worldwide.</span></p></li><li><p><b><span>💚</span><b> Benefits</b><span>. </span></b><span>Allowances for sports, health, pension scheme, canteen, JobRad,  free employee parking spaces, regular employee events and social support for a family-friendly environment.</span></p></li><li><p><b><span>🌎</span><b> Flexibility.</b><span> </span></b><span>Working models that harmonize your professional and private life.</span></p></li><li><p><b><span>🍀</span><b>Work environment.</b></b><span> Flat hierarchies and modern working methods prov