Administrative Assistant I

Program Description: Adult Full Service Partnership (FSP) programs are designed for adults ages 26-59 and older adults 60+ who have been diagnosed with a severe mental illness and would benefit from an intensive service program. The foundation of Full Service Partnerships is doing “whatever it takes” to help individuals on their path to recovery and wellness. Full Service Partnerships embrace client-driven services and supports, with each client choosing services based on individual needs. Unique to FSP programs are a low staff-to-client ratio, 24/7 crisis availability, and a team approach that is a partnership between mental health staff and consumers.

What We Offer 

• The initial compensation for this position ranges from $21.25 to $26.13 an hour.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. 
• The salary may also vary if you reside in a different location than the location posted.   

Benefits We Offer   

• Benefits eligibility starts on day ONE!   
• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!    
• Employer Paid Long-Term Disability & Basic Life Insurance 
• 401K Employer Match up to 4%
• Competitive Time Off Plans (may vary by employment status) 
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

JOB SUMMARY

Under direct supervision, the incumbent is an initial key contact for the agency and is responsible for handling a front office area and providing internal and external communication in a professional, efficient and organized fashion.

RESPONSIBILITIES AND DUTIES

1. Answer and direct all incoming calls to appropriate party promptly and efficiently.
2. Greet clients, visitors and off-site employees, providing direction to the proper party or department as needed.
3. Sort and distribute all incoming mail and faxes and prepares outgoing and special mailings as needed.
4. Complete typing, faxing, mailing and copying support for staff as needed.
5. As required by site, maintain conference room schedule and schedules and coordinate meetings as needed.
6. Insure copiers and fax machines are functioning and assume responsibility for contacting proper party for maintenance or programming. Set up copier codes and order supplies. Clear paper jams; train staff about copier and fax machine use.
7. Put postage on mail using meter, maintains meter (including adding postage). Maintain postage count form and report to Finance as required.
8. May enter incident reports in electronic systems daily. May edit reports for complete and appropriate information. Files completed reports in the chart room file sorter for Medical Records.
9. May prepare discharge paperwork for a therapist to complete upon client discharge.
10. Assure proper forms supply for county forms or chart intake packets.
11. As necessary, assure mailroom and/or lunchroom supplies are stocked; order and receive supplies.
12. Other related responsibilities, as assigned, to support specific department/business needs.

JOB SPECIFIC COMPETENCIES

• Administrative Acumen
• Clerical Skills
• Contributes To Team Performance
• Project Management
• Time Management

CORE ABILITIES

Ability to:

• Work in a fast-paced, highly pressured, and changing environment.
• Maintain standards of confidentiality.
• Maintain positive work relationships in a respectful and collaborative manner.
• Maintain good communication to ensure others have necessary information.
• Sensitivity to working with culturally diverse populations.
• Resource allocation and utilization.
• Train and instruct.
• Quality assurance and troubleshoot.
• Research, plan, monitor and implement.
• Persuade and negotiate.
• Create, innovate, prioritize and reorganize.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/