Cloud/System Engineer

Overview

DecisionPoint seeks a Cloud/System Engineer to support hosting infrastructure, uptime management, web security controls, and operational reliability for an enterprise Content Management System in a federal and DoD-aligned mission environment. This role manages cloud and server infrastructure, load balancing, monitoring, log analysis, vulnerability remediation, and backup and recovery operations to ensure a stable, secure, and high-performing CMS platform. 

The Cloud/System Engineer ensures that hosting environments meet operational requirements, comply with security standards, support integration needs, and maintain resiliency across all system tiers. 

This position is fully remote. 

Duties & Responsibilities

The Cloud/System Engineer will: 

• Manage CMS hosting environments, including cloud-based infrastructure, servers, application services, and system dependencies. 

• Maintain uptime, performance, and reliability through system tuning, monitoring, and proactive management. 

• Configure and manage load balancers, CDN settings, network routing, and web delivery optimization. 

• Implement and enforce security compliance requirements including patching, hardening, and vulnerability remediation. 

• Monitor logs, alerts, and dashboards to identify system issues and support incident response. 

• Manage backup and recovery processes, ensuring data integrity and restoration readiness. 

• Coordinate with cybersecurity, development, and operations teams to validate environment readiness for releases. 

• Support automation of operational tasks including monitoring, deployment, and configuration. 

• Maintain system documentation, configuration baselines, architecture diagrams, and operational procedures. 

• Assist with capacity planning, scalability assessments, and cloud resource optimization. 

• Troubleshoot hosting issues, root causes, and infrastructure-level failures. 

• Participate in environment reviews, sprint planning, and technical coordination with PMO and mission stakeholders. 

Qualifications

Clearance Requirement 

Must hold an active Secret clearance, supported by a Tier 3 background investigation. 

 

Education (Required) 

Bachelor’s degree in Computer Science, Systems Engineering, Cloud Computing, IT Infrastructure, or a related field. 

 

Experience (Required) 

• Minimum 7 years of experience managing cloud or system infrastructure in an enterprise environment. 

• Experience supporting web hosting environments, application servers, or CMS platform infrastructure. 

• Experience implementing security controls, patching, and vulnerability management. 

• Experience with system monitoring, log analysis, and uptime management. 

• Experience supporting load balancing, performance tuning, and recovery operations. 

 

Technical Knowledge (Required) 

• Proficiency with AWS cloud services or similar cloud environments. 

• Knowledge of web servers, application servers, load balancers, and content delivery configurations. 

• Understanding of network security principles, hardening techniques, and compliance frameworks. 

• Familiarity with log monitoring tools and performance analytics platforms. 

• Experience with backup and recovery systems, disaster recovery planning, and resilience engineering. 

Technical Knowledge (Preferred) 

• Experience with infrastructure-as-code, automation tools, or CI/CD integration. 

• Knowledge of containerization or orchestration technologies. 

• Experience supporting CMS hosting architectures, caching layers, or search indexing services. 

 

Certifications 

Required: 

• CompTIA Security+ or CISSP 

• AWS Certified SysOps Administrator or AWS Administrator certification 

Preferred: 

• ITIL v4 Foundation 

• Certified ScrumMaster (CSM) 

• Additional cloud or infrastructure certifications 

 

Skills 

• Strong troubleshooting and analytical abilities for resolving complex system issues. 

• Excellent coordination and communication skills with cross-functional technical teams. 

• Ability to manage multiple environment tasks, workloads, and operational prio