Field Upgrade Engineer

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Department Description
At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.

Job Description

Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer.

The customer upgrade team comprises Project Management, Field Engineering, and Field Support personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems.

Many of our systems are designed around the APCO Project 25 communications standard. With the growth of data services some of our customer’s mobile wireless networks are being enhanced with LTE infrastructure for applications such as live mobile video transmission supplementing our traditional core voice and narrow-band data networks.

The Senior Field Engineer will take responsibility for and oversee all technical aspects of assigned upgrade project until upgrade completion.

Job Details:

• Customer presentations.

• Possible upgrade equipment staging.

• Upgrade planning for field activities.

• Update system documentation.

• Live system upgrades.

Specific Knowledge/Skills:

• Experience/knowledge in radio communication systems.

• Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)

• Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar

• Experience directly working with end-user customers is desirable

• Excellent communications skills and the ability to present complex topics to nontechnical audiences.

• Self motivated and able to maintain focus in a pressured environment

Preferred Experience:

• Previous knowledge and experience working with Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon

• Experience with switching and routing protocols (OSPF, ISIS, iBGP, eBGP, M-BGP, MPLS RSVP-TE, and LDP)

• Experience/knowledge in line of sight microwave propagation

50 - 75% travel maybe required for upgrade projects.

Target Base Salary Range

$65,900.00 - $131,800.00

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Required Skills:

• 3+ years of experience in the Technical or Engineering field required.

• Must be able to obtain a background clearance as required by our government customers.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

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Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Experienced

Referral Pa