Valet Cashier

JOB SUMMARY:

Executes all service programs to assure prioritization of service to every guests.  Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.  Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting.  

POSITION DETAILS:

• Files guest’s keys and tickets systematically to ensure efficient retrieval of guest’s vehicles. 
• Ensures files are properly maintained to reflect the location of all vehicles parked in the valet parking locations. 
• Ensures Valet Attendants have completed parking tickets correctly.  
• Maintains records of total cars parked and delivered by each attendant and overall totals for the day. 
• Offers information to guests regarding directions, transportation, and Total Gold. 
• Maintains a complete supply of brochures, valet tickets, office supplies and any other promotional information that the property is distributing. 
• Assists in the coatroom based upon business levels. 
• Responsible for assigned cash drawer and is accountable for such funds through audit and financial controls. 
• Complies with all uniform and appearance guidelines.  
• Adheres with all internal control procedures, Company policies and procedures.

QUALIFICATIONS:

• Must be at least 21 years of age.
• Highschool diploma or equivalent required. 
• Prior cashier/general office experience and customer contact experiences preferred.  
• Must have strong customer service, written/verbal communication, interpersonal and organizational skills.  
• Must be available to work a flexible schedule that includes nights, weekends, and holidays.

COMPENSATION & BENEFITS:

• $18.00 per hour
• Bi-Weekly Pay Dates
• Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance - Holiday Pay